ReStore Floor Support Associate

1 week ago

Hamilton ON LH P, Canada Habitat for Humanity, Hamilton Full time $36,240 - $40,480 per year

About Us

Habitat for Humanity Hamilton is an independent, not-for-profit charity that builds affordable housing and promotes homeownership. We mobilize local volunteers, community members and corporate partners, seeking to create a world where everyone has a safe and decent place to live.

Habitat for Humanity strengthens its mission with the support of the ReStore, a social enterprise and home improvement warehouse that offers new and used affordable merchandise to the general public. Revenues generated by the Hamilton ReStore fund all administrative and operational costs at Habitat Hamilton. This means that 100% of donated funds to Habitat Hamilton directly support its build program.

Position Summary

Building homes in Hamilton and the surrounding region, Habitat for Humanity Hamilton is looking for an outgoing, retail professional to join our team. The Floor Support Associate works with all other ReStore staff and volunteers to provide professional, friendly service to donors, shoppers, volunteers and guests. Associates are the face of the ReStore, responsible for merchandising product, customer and donor support, and leading volunteers as required. All Habitat Hamilton employees are ambassadors of the Habitat brand, and advocates of our mission, vision, and values.

Duties & Responsibilities

  • Assist with the loading and unloading of merchandise
  • Support ReStore customers with location and selection of merchandise
  • Answer questions in a professional, friendly manner
  • Merchandise product and contribute to the cleanliness of ReStore
  • Facilitate walk-in donations from public including assessments and recording donations
  • Ensure accurate pricing
  • Answer the phones and provide support to callers as required
  • Open and close of point of sale, including maintaining store float and reconciling end of day
  • Assist customers through the in-store check out process including ringing up purchases, accepting payment and making change
  • Support volunteers in various tasks ensuring they adhere to policies, guidelines and procedures
  • Resolve shopper and donors' issues as necessary
  • Help maintain a self and healthy work environment
  • Other duties as assigned

Qualifications

  • 3+ Years of sales and customer service
  • Able to lift and load merchandise weighing 50 pounds
  • Must be able to work Saturdays
  • Hard worker who is passionate about Habitat for Humanity's mission and vision
  • Excellent communication skills and a professional, friendly disposition
  • Able to work independently and as part of the ReStore Team
  • Knowledge of home improvement items
  • Able to work on your feet for long periods of time
  • Safety conscious
  • Able to deliver a clean police check

Work remotely

  • No

Job Types: Part-time, Permanent

Pay: $17.60-$19.05 per hour

Expected hours: 24 – 32 per week

Experience:

  • sales: 1 year (preferred)
  • customer service: 1 year (preferred)
  • volunteer: 1 year (preferred)

Work Location: In person

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