Technical Specialist

Title:
Technical Specialist - Case Management and ERP – Senior (Onsite)

Business Days:
210

Location:
Toronto, Ontario

Pay Range:
CAD
$80-85/hr. DOE

Industry Type:
Public Sector

Job Description:

MUST HAVES:

• 3-5 years of experience developing and maintaining paper and digital marketing campaigns and segmentation criteria.
• 3-5 years of experience working with CRM tools and rules engines.
• 3-5 years of experience manipulating and analyzing large relational and multi-dimensional data stores.

Responsibilities:

• Provides subject matter expertise and hands-on engagement for all relevant systems including identifying and creating technical solutions design, development, and deployment for specified technology.
• Creates segmentation models, designs, and builds marketing campaigns.
• Refine and clarify designs during campaign development and implementation. Coding and unit testing, provide subject matter expertise in supporting System Integration Testing and User Acceptance Testing.
• Support deployment in production. Conduct Root Cause Analysis of production issues.

Desired Skills:

• 5+ years of experience with Oracle Business Intelligence (OBIEE) marketing segmentation and Siebel CRM strongly preferred.
• 5+ years of experience analyzing and designing changes to segmentation campaigns.
• Experience in creating and documenting the technical design, development and delivery of specified technology solutions including reports, interfaces, conversions, extensions and customizations.
• Demonstrated experience in the creation and updating technical design specifications to satisfy project requirements.
• Experience developing integrated test scenarios, identifying test data, executing test scenarios as part of system integration testing (COTS and custom), troubleshooting and resolving issues identified and documenting test results.
• Ability to manipulate and analyze complex, high-volume data from structured and semi-structured.
• Experience working with healthcare data.
• Complete knowledge of SDLC methodologies.

Required Skills:

• 3-5 years of experience developing and maintaining paper and digital marketing campaigns and segmentation criteria.
• 3-5 years of experience supporting deployment in production, including root cause analysis of production issues.
• 3-5 years of experience developing data extraction, transformation, and load functionality for large relational and multi-dimensional data stores.

Evaluation Criteria:

• Experience developing and maintaining paper and digital marketing campaigns and segmentation criteria.: 50 Points
• Experience developing data extraction, transformation, and load functionality for large relational and multi-dimensional data stores.: 25 Points
• Experience supporting deployment in production, including root cause analysis of production issues.: 15 Points
• Experience with Oracle Business Intelligence (OBIEE) marketing segmentation and Siebel CRM.: 10 Points

Deliverables

Deliverables Include but not limited to:

• Development of campaigns for the Digital Correspondence Portal.
• Development of campaigns for CCC program updates.
• Support campaign production runs.

Must Haves:

• 3+ years of experience developing and maintaining paper and digital marketing campaigns and segmentation criteria.
• 3+ years of experience working with CRM tools and rules engines.
• 3+ years of experience manipulating and analyzing large relational and multi-dimensional data stores.

Russell Tobin (Pride Global) offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.