Program Account Executive

Program Account Executive

Location: Durham Region - Remote (Travel required for client meetings, conferences, and presentations)

About the Role

We are seeking a highly skilled and dynamic Program Account Executive to join our growing team. The ideal candidate brings 5+ years of experience in Commercial Lines (CLs) insurance, holds a RIBO license in good standing, and has deep technical expertise in specialized products including Errors & Omissions (E&O), Cyber Insurance, Directors & Officers (D&O) Liability, and other niche programs.

This role is ideal for a confident professional who excels at client relationship building, delivering compelling presentations to senior stakeholders, and representing the organization at industry events. While this is a remote position, travel will be required for client meetings, conferences, and presentations.

Key Responsibilities

Client Relationship Management

· Serve as the primary point of contact for a dedicated portfolio of commercial clients, ensuring exceptional service delivery and client satisfaction.

· Conduct one-on-one client meetings to review insurance needs, assess exposures, and recommend tailored solutions.

· Travel to client sites, conferences, and industry events to strengthen relationships and represent the organization professionally.

Technical Expertise

· Apply advanced technical knowledge of commercial lines insurance to provide comprehensive risk management advice.

· Specialize in complex coverage areas, including E&O, Cyber, D&O, and other specialized insurance solutions.

· Stay current with industry trends, regulatory changes, and emerging risks to ensure clients receive relevant and timely guidance.

Sales & Business Development

· Identify and develop new business opportunities through client networks, referrals, and industry relationships.

· Present and pitch customized insurance programs to new and existing clients, clearly articulating value and differentiation.

· Participate in conferences, webinars, panels, and other industry activities to elevate brand awareness and expand market presence.

Presentations & Reporting

· Prepare polished client proposals, reports, and presentations tailored to varying audiences and stakeholder levels.

· Deliver engaging and informative presentations to boards, executives, and client groups.

· Host webinars and virtual training sessions to educate clients on insurance products, regulatory updates, and best practices.

Project & Deadline Management

· Manage multiple client initiatives, renewal cycles, and internal projects, ensuring accuracy and timely completion.

· Collaborate closely with internal teams to ensure seamless service delivery and strong execution.

· Monitor account performance, maintain renewal schedules, and proactively address client needs.

Qualifications

· Experience: Minimum of 5 years' experience in Commercial Lines insurance with strong expertise in specialized coverages (E&O, Cyber, D&O, etc.).

· License: Active RIBO license in good standing.

· Technical Knowledge: Strong understanding of policy structures, underwriting guidelines, and industry best practices in commercial insurance.

· Communication: Exceptional verbal and written communication skills, with the ability to convey complex information clearly and effectively.

· Presentation Skills: Comfortable presenting to boards, executives, and large audiences; experience hosting webinars is an asset.

· Travel: Willingness to travel for client meetings, conferences, and presentations.

· Project Management: Proven ability to manage competing priorities, meet deadlines, and maintain high accuracy under pressure.

· Professionalism: Strong client service orientation with a demonstrated ability to build trust and maintain long-term relationships.

 
Interested?  Let's connect

Always on the Hunt for You

Cristin Filipuzzi, PRC
AIRS, Professional Recruiter Certification

JOB-BORN Executive Search Inc.
Recruiter for the Insurance Industry

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