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Mortgage Funder
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Mortgage Funder – RFA Mortgage Corporation
Date: August 5, 2025
Location: Toronto
Company: RFA Mortgage Corporation
Job Type: Permanent
About RFA
Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of Prime and Alternative mortgage solutions.
The Opportunity
We're looking to fill a Mortgage Funder position at RFA Mortgage Corporation
RFA Mortgage Corporation, a division of RFA (Realty Financial Advisors), specializes in Prime lending (Insured, Insurable and Uninsurable). Our goal is to be a long-term leader in the residential lending market by offering more than just competitive rates and compensation. At RFA Mortgage Corporation, we focus on delivering a unique value proposition in the Prime mortgage space, committed to innovation and exceptional service to meet a diverse range of borrower needs.
In this role, the Mortgage Funder is accountable for the day to day fulfillment of RFA Mortgage Corporation's back office operational activities including the prioritizing and processing of mortgage files for timely and accurate instruction and closing.
Core Responsibilities
As a Mortgage Funder, you will:
Operations:
- Analyze data from various sources to prepare file for instruction
- Monitor and prioritize requests for instructions, documentation, and funds advance.
- Prepare mortgage documentation for inclusion in Instructions to Solicitor
- Review and approve all Solicitor Documentation
- Manage team(s) daily funding pipelines
- Monitor and prioritizing requests received by email
- Respond to internal requests regarding general file status or issues
- Correct data entry errors as they appear on exception reporting
- Follow up with solicitors for all Final reports that fall outside our 120-closing mark
- Monitor and respond to inquiries and concerns received from Treasury, Underwriters, clients and their mortgage brokers and solicitors regarding file status or issues.
- Assist with any other Funding department activities as required
- Other general administrative duties or special projects as assigned
- Maximize the efficiency and effectiveness of the funding function by maintaining an environment of continuous improvement and recommend process and procedures to streamline activities.
- Investigate internal and external customer complaints and track complaints until resolved or escalated to the Designated Officer.
- Performing other duties and assist with special projects, as required
Customer Experience:
- Provide exceptional customer satisfaction to clients.
- Ensure all inquires are effectively and accurately invested, responded to, and resolved to the satisfaction of clients
Financial Responsibilities:
- Ensure Mortgage advancements are accurate and sent in a timely manner.
- Work in liaison with our servicers.
What You'll Need to Succeed
- A high level of proficiency with Microsoft Office products
- General knowledge of basic accounting principles an asset.
- Previous experience with mortgage products, specifically in relation to customer service, administration processes, funding, and legal documentation an asset.
What Sets You Apart
- Strong attention to detail
- Strong PC skills, including the ability to learn new systems quickly.
- Positive and enthusiastic attitude.
- Excellent interpersonal, communication and customer service, and support skills.
- Manage multiple priorities while maintaining a high level of quality on all deliverables.
What We Offer at RFA
Along with a strong work culture, RFA offers a comprehensive benefits package, including:
- Health & Dental Care
- Vision Care
- RRSP Match
- Health & Wellness Spend
- Vacation & Personal Days
- Hybrid working environment
Ready to take the next step?
If this opportunity excites you and aligns with your skills and aspirations, we'd love to hear about how you can contribute to our team at RFA.
Accessibility
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
