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Beverage Services and Operations Administrator
2 weeks ago
Date Posted: 10/08/2025
Req ID: 45383
Faculty/Division: UofT Scarborough
Department: UTSC:Food & Beverage Services
Campus: University of Toronto Scarborough (UTSC)
Position Number:
Description:
About us:
The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimitedpotential. Join us on our journey.
This search aligns with the University's commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.
The Department of Business Development provides the following services:
• Academic Printing and Custom Publishing Services
• Retail & Conference Services
• Food and Beverage Services
• TCard Services
• Internal Events Services
• Miller Lash House Services
The department also manages the relationship with the U of T Bookstore and the N'sheemaehn Child Care Centre on campus.
Our department is broad in scope and our collective goal is to provide quality services that satisfy the multi-faceted needs of our, students, faculty, staff and external clients. We continually evaluate the effectiveness of our existing services, makes changes as required, and look for new business opportunities and services that can contribute to life at UTSC.
Food Partnerships offers programming that reflects our commitment to our students, staff and faculty. In addition to overseeing the foodoutlets, beverage services, and vending on campus, our division also ensures food needs and diversity are met through various campus food offerings, builds community by bringing people together over a meal at various food festivals and events, ensures equipment and furniture are well maintained, operates TCard+ Program and meets the changing needs of our community as a whole through the Food User Committee.
Your opportunity:
Reporting to the Manager, Food Operation, the Beverage Services and Operations Administrator is a key role that provides support and supervision to our hospitality staff and vendors. The incumbent is responsible for promoting UTSC events, collaborating with internal and externalstakeholders, and completing required analysis to be able to provide recommended improvements. The Beverage Services and Operations Administrator is responsible for scheduling staff, managing inventory, and ensuring smooth operations for events on campus.
Your responsibilities will include:
- Analyzing service delivery and/or internal processes and recommending improvements
- Applying established standards to ensure compliance
- Implementing sales and marketing plans to increase revenue-generating activities
- Resolving issues within the scope of the role and escalating problems as required
- Providing formal job-related training
- Liaising with others to coordinate logistical modifications to service delivery
- Fostering cooperative working relationships with a wide variety of internal and external contacts
- Serving as a resource to others by providing (non-supervisory) job-related guidance
Essential Qualifications:
- College Diploma (2 years) in Hospitality or Business Administration or acceptable combination of equivalent experience.
- Minimum of five years of recent and related retail operation experience.
- Experience supporting food and beverage needs for a large multi-location operation.
- Previous experience supervising staff in a unionized environment required.
- Food Handler Safety, Smart Serve and WHMIS Certification required.
- Must have strong communication and interpersonal skills and be able to supervise a high-volume facility while providing excellent customer service.
- Knowledge of liquor laws and relevant University policies pertaining to events.
- Strong computer skills, specifically in relation to the use of catering software i.e. MS Suite, SharePoint, Kronos, UTime, etc.
- Must be highly organized, adaptable, and flexible to resolve problems and react to last minute requests quickly and effectively.
- Working knowledge of financial reporting and budgets.
- Applicants are also expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.
- Experience creating staff schedules and completing timesheet approvals.
To be successful in this role you will be:
- Accountable
- Multi-tasker
- Organized
- Problem solver
- Team player
NOTE: The incumbent is expected to work on-site 5 days a week and flexibility to work evenings and weekends, as required.
Closing Date: 10/17/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band $76,577. with an annual step progression to a maximum of $97,928. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Hospitality
Recruiter: Pura Gnanaratnam
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
