Director, Client Engagement

SCOPE:

Director, Client Engagement is a key position responsible for identifying new business opportunities and utilizing appropriate marketing and sales methodologies to develop profitable business in security services. The Director, Client Engagement is responsible for ensuring that the corporation's goals, growth strategies and objectives carried out in a manner consistent with Synergy Protection Group Inc.'s management style of employee/member‐focused care. Key tasks and responsibilities include (but are not necessarily limited to) the following:

KEY TASKS & RESPONSIBILITIES:

• Prospects continuously for new clients through a variety of techniques such as cold calling

• Maintains current list of all prospects in electronic database

• Researching sales and marketing techniques to focus sales efforts

• Participate in trade shows and assists with other promotional efforts.

• Plans prospect visits along with the Vice President, Client Engagement

• Prepare sales presentations to prospective clients

• Follow up with the new clients on a regular basis to assess level of satisfaction and to develop a list of strong referrals

• Assist with preparing and submitting proposals and responses to RFPs by prospective clients after obtaining pricing and specifications approval from senior leadership as appropriate

• Enhances and maintains business development skills through participating in a variety of training programs as assigned

• Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.

• Assist the Director of Client Engagement with preparing and presenting proposals to clients outlining the pricing structure.

• Work closely with internal teams such as operations, finance and recruiting/HR to ensure seamless execution of sales initiatives.

• Other duties as assigned by the Vice President, Client Engagement.

KNOWLEDGE & ABILITIES

• Ability to communicate effectively both verbally and in writing.

• Skill in persuasive oral and written communications, including effective executive-level presentation skills

• Demonstrated skills in the areas of sales and business development

• Ability to analyze sales data and develop recommendations and solutions

• Excellent planning, organization, and time management skills

• Ability to carry out multiple assignments concurrently

• Ability to interact effectively at all levels and across diverse cultures

• Ability to foster a Team atmosphere and work well as a member of a team.

• Ability to organize work and multi‐task in a fast-paced environment.

• Extensive knowledge of standard business practices within the Security Industry.

• Knowledge of or ability to learn security operations and procedures.

• Ability to be an effective team member

• Courteous telephone manner.

• Ability to adapt to changes in the external environment and organization.

• Good organizational skills.

• Ability to provide high quality customer service.

• Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.

• Comfortable using CRM software and other sales tools to manage leads and track performance.

Why become a part of Synergy family?

We are a people/client-centric security agency. Synergy is redefining the security industry for the 21st century. Delivering uncompromising and guaranteed services augmented with innovative technology that monitors deployment in real-time 24/7 while offering completely transparency and accountability. We believe there is more to good business than just good service. Our philosophy is simple: be a good corporate citizen while enhancing our industry and following the triple bottom line business model.

Perks we offer:

• We are all about our people and we show it
• Competitive pay and comprehensive benefits
• A responsive and supportive management team
• Industry-leading training programs
• Continuous coaching and support for professional development
• Promote diversity through employee engagement.
• Provide growth and development opportunities.
• Discounted GoodLife membership for a healthy work-life balance
• Access to exclusive savings and various perks through Perkopolis.
• Celebrate birthdays and participate in engaging team building activities.
• Enjoy the convenience of paid parking.
• 24/7 On-site gym available for a discounted rate, along with numerous other building amenities.

Synergy Protection Group Inc. holds diversity in high regard and is dedicated to fostering an inclusive workplace environment. As an Equal Opportunity Employer, we actively encourage applications from individuals of diverse backgrounds and experiences. We are committed to providing equal opportunities to all qualified candidates throughout our recruitment and selection processes. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please inform us of any specific requirements you may have.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Wellness program

Application question(s):

• What are your salary expectation?

Experience:

• Cold calling: 1 year (required)
• sales experience in a security industry: 1 year (preferred)

Licence/Certification:

• Driver's Licence (required)

Work Location: In person