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Sales
2 weeks ago
The Finishing Store & Millworks Ltd. is a local well-established building material company with locations in both Victoria and Nanaimo. We pride ourselves in supplying quality flooring, mouldings mantels, doors, stairs and closets to retail and commercial markets.
We are currently seeking the right person to join our Company in our Nanaimo Branch as an INSIDE SALES REPRESENTATIVE.
If you are dependable, a self-starter and enjoy providing top-notch customer service, this is the career path for you
What do we have for YOU?
- Competitive Pay
- Group Benefits
- Employee Purchase Discounts
- Service Recognition
The successful candidate is an up-beat, enthusiastic, self-motivated individual with excellent customer service skills and attention to detail. A high level of work ethic and productivity along with the ability to learn, follow company procedures and interacting with customer in a courteous and efficient manner.
Responsibilities Would include:
- To respond to Customer inquiries acquired either in the store or over the phone.
- Providing the customers with superior product knowledge and personal service.
- Detail oriented regarding paperwork when doing quotes, pick tickets and invoicing product, thru our POS system (SILK)
- Qualifying sales leads prior to giving the lead to the installation department.
- Processes all sales, quotes and pick tickets through a computerized Point of Sale software program.
- Maintaining their assigned rotating tasks such the cleaning rotation schedule, aisle maintenance, flooring showroom and the flooring sample room.
- Ensure products are in the correct location and properly signed with correct information (price and description).
- Keeping track of leads, closures and lost jobs and reporting to management.
- Increase your product knowledge with help from other staff, sales reps and product brochures.
- Adhere to staff schedules posted.
- Attend staff meetings and product knowledge meetings.
- During certain times of the year overtime will be expected for special events such as but not limited to home shows, Anniversary sales and inventory.
- Undertakes other tasks assigned by management
How do I qualify?
- Knowledge of building materials and hardware.
- Interior/exterior door experience is an asset.
- Experience with a computer point-of-sale system.
- High attention to detail.
- Excellent listening and communication skills.
- Comfortable with developing relationships and maintaining service-based customer relationships.
- Excellent customer follow-up skills and tenacity.
- Strong organizational skills
- Demonstrated initiative and the ability to learn quickly.
- Enjoys working in a team environment.
Job Type: Full-time
Pay: $45,000.00-$50,000.00 per year
Work Location: In person
