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Estimator - Auto Collision

2 weeks ago

ON OttawaEast, Canada Boyd Group Services Full time US$55,600 - US$85,000

Company: Assured Automotive

Job Description:

The Estimator's primary responsibility is creating estimates, coordinating repair needs for customers including all communication. Also, estimators inform and update customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles, documents and parts needed for repairs. The Estimator works with all team members in achieving the repair facilities KPIs.

 

Key Job Responsibilities 

  • Ensure consistent execution of WOW (Wow Operating Way) plan.
  • Write accurate estimates for the damage of vehicle and repairs to be completed
  • Provide Customer with accurate and timely information, guiding them through the repair process
  • Ensure ASE is updated accurately with important details from every customer interaction 
  • Ensure compliance with all insurance requirements
  • Communicate all customer requests and needs to the appropriate team members
  • Participate in daily "production walks" with the Management Team
  • Attend training, information sessions and workshops recommended by Store Manager 
  • Build customer relationships and apply learning to maximize KPI performance (Sales/ GP/ EBITA/ BHPD/ NPS, Return Rate, etc.)

Minimum Education and/or Experience Required for the Job

  • High School Diploma or equivalent 
  • A minimum of 1 year of estimating experience in a collision repair environment or a similar role
 

Required Knowledge, Skills, & Abilities

  • Experience using Mitchell and Qapter
  • Working knowledge of vehicle repair practices and OE guidelines
  • Strong knowledge of Google platform and Microsoft Office
  • Strong attention to detail with a high degree of accuracy
  • Ability to multitask and effectively manage a fast paced environment 

Other Requirements Travel, physical requirements, etc.

  • Valid driver's license required 

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

#AAEST

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

Salary:

$55,600 - $85,000 per year

Compensation is commensurate with skill, education and experience.