Dental Receptionist

3 days ago

St Catharines ON LS C, Canada Maple Leaf Smile Dentistry Full time

Job Overview

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a busy dental office environment. This role requires proficiency in phone systems, familiarity with medical and dental terminology, and experience with electronic medical and dental records.

Responsibilities

  • Greet patients warmly and assist them with check-in and check-out procedures.
  • Schedule appointments and manage the calendar for dental providers.
  • Answer phone calls promptly, addressing patient inquiries and concerns effectively.
  • Maintain patient records accurately using Abeldent or similar software.
  • Process patient insurance claims and verify coverage details.
  • Handle administrative tasks such as filing, data entry, and maintaining the front desk area.
  • Collaborate with dental staff to ensure smooth operations within the office.
  • Assist in managing inventory of office supplies and dental materials as needed.

Experience

  • Previous experience as a Dental Receptionist is preferred.
  • Familiarity with Abeldent systems is advantageous.
  • Strong understanding of medical terminology related to dentistry is a plus.
  • Excellent communication skills, both verbal and written, are essential for patient interactions.
  • Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
  • Proficiency in administrative tasks and front desk operations is required.

Join our team to contribute to a positive patient experience while enhancing your skills in a supportive environment

Job Types: Full-time, Permanent

Pay: $20.00-$23.00 per hour

Benefits:

  • On-site parking

Ability to commute/relocate:

  • St. Catharines, ON L2S 2C5: reliably commute or plan to relocate before starting work (required)

Experience:

  • Dental receptionist: 1 year (required)

Work Location: In person

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