Bilingual Case Manager

8 hours ago

Toronto, Ontario, Canada Foresters Financial Full time $60,000 - $120,000 per year
Career OpportunityRole TitleBilingual Case Manager (18-month Contract)Purpose of roleWhile working with other departments, our Bilingual Case Managers manage new business applications and are the catalyst that ensures each application is processed through then issued to our customers. This role requires effective communication skills (both written and verbal), excellent time management skills and attention to detail.
To be successful in the role, one must meet tight timelines under pressure while delivering a positive service experience. Displays high energy, passion and a positive attitude while owning the results and accepting personal accountability.Job DescriptionKey Responsibilities
  • Review and verify all applications for completeness and accuracy
  • Order and review underwriting requirements, including Exams, Para medicals, Supplemental Forms, and other medical requirements as per Underwriting
  • Maintain and manage a high volume of follow-ups daily
  • Responsible for settling policies to issue
  • Manage all pending issues to meet or exceed production targets
  • Conduct regular clear, concise, comprehensive communications for outstanding requirements to effectively manage the lifecycle of the applications and meet KPIs
  • Other duties as required
Key Qualifications
  • Education (minimum required): University degree or College diploma in Business Administration or related work experience
  • Experience (minimum required): Experience as a case manager in the life insurance industry or a similar role
  • Bilingual in French and English (written and verbal)
  • Strong knowledge of life insurance products
  • Results oriented and the ability to learn quickly
  • Attention to detail and accuracy
  • Ability and willingness to support the team in accomplishing key goals
  • Ability to prioritize and accomplish multiple tasks simultaneously in a fast-paced environment
  • Willingness to share work experiences and commit to continuous learning
  • Strong team building skills
  • LOMA designation is an asset

#LI-Hybrid

Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.

  • Bilingual Field Nurse Case Manager

    2 days ago

    Toronto, Ontario, Canada BioScript Solutions Full time $60,000 - $80,000 per year

    At BioScript Solutions, we're committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada, we've grown into a national network of 13 pharmacies, 100+ Coverdale Clinics, and comprehensive patient support programs (NavieGo) that serve thousands of people across the...

  • Bilingual Immigration Case Manager

    1 week ago

    Toronto, Ontario, Canada Pacston Full time $45,000 - $65,000 per year

    Job DescriptionPacston Canada is on the hunt for Case Managers to work onsite in our North York office to manage global immigration cases. This position acts as the first point of contact and support for clients who require global immigration applications. The duty of this position is to instruct, assist and communicate with clients to prepare all documents...

  • Bilingual (EN/FR) Night Case Coordinator

    3 days ago

    Toronto, Ontario, Canada Xodus Travel Services Inc. Full time

    Who we areXodus Travel Services Inc. was established with a clear mission: to tackle and resolve the limitations within the Canadian travel insurance industry that became glaringly apparent during and in the aftermath of the global pandemic. Recognizing the unprecedented challenges faced by travelers and the insurance sector alike, Xodus is committed to...

  • Case Manager

    2 days ago

    Toronto, Ontario, Canada Bayshore HealthCare Full time $60,000 - $90,000 per year

    Case Manager(Job Number: Primary Location:ON-TorontoAdministrationEmployee Type:Full-TimeDescription:JOB SUMMARYTo be an expert point of contact offering case management support services to patients. Assist the patients, physicians, and nurses with the completion of all program-specific paperwork. Act as a resource to physicians who are prescribing...

  • Educational Case Manager

    2 weeks ago

    Toronto, Ontario, Canada Tutor Me Education Full time $60,000 - $90,000 per year

    This job is fully Remote Clear and excellent English communication skills, technology skills, and organization skills, required.ResponsibilitiesThe Educational Case Manager is integral to the success of Tutor Me Education by doing intakes with families/students, ,coordinating instructors, tracking student progress, and providing quality customer service...

  • Bilingual Nurse Case Manager

    1 week ago

    Toronto, Ontario, Canada GreenShield Full time $65,000 - $95,000 per year

    Key ResponsibilitiesProviding consultation, health teaching and referral to support improved client outcomes within our programs.Providing virtual nursing assessments through the Collaborative Care model; these include nursing recommendations and interventions.Assisting with the program development, implementation and delivery of Health Services. This...

  • Case Manager, ELM

    1 week ago

    Toronto, Ontario, Canada Jean Tweed Treatment Centre Full time $2,884 - $33,973 per year

    Case ManagerFull-Time, PermanentHours of Work: 37.5 hours per weekDeadline to Apply: Posted until filled.Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women's experience in today's society, our programs seek to...

  • Manager II Case Management

    3 days ago

    Toronto, Ontario, Canada Elevance Health Full time $104,000 - $170,000 per year

    Anticipated End Date: Position Title:Manager II Case Management (US)Job Description:Manager II Case ManagementSign on Bonus: $5000Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office...

  • Intensive Case Manager

    1 week ago

    Toronto, Ontario, Canada Margaret's Housing and Community Support Services Full time $55,000 - $65,000 per year

    Organization Introduction:At Margaret's Housing & Community Support Services Inc., our mission is to provide a continuum of housing and support services for individuals who struggle with addiction, substance abuse, and mental health challenges through an array of innovative programs, advocacy, and education which empowers individuals to build and reclaim...

  • New Business Case Administrator

    2 days ago

    Toronto, Ontario, Canada Foresters Financial Full time

    Career OpportunityRole TitleNew Business Case Administrator (6-month Contract)Purpose of roleThe New Business Case Administrator is responsible for US New Business administrative functions. This role supports the Case Management team with administrative functions to ensure in good order new business applications. This is a Hybrid position, requiring a...