Dental Treatment Coordinator

23 hours ago

Ottawa, Ontario, Canada MHMI Full time $60,000 - $80,000 per year
About Us

We are a progressive, patient-focused dental clinic that values teamwork, efficiency, and excellent patient care. Our ideal candidate is already working as a Treatment Coordinator or Senior Administrator in a dental office and is ready to take on a team leadership role while still staying actively involved in front-line operations.

This is not just a management position — it's a role for someone who enjoys working closely with patients, coordinating treatment plans, supporting the dental team, and leading by example.

Key Responsibilities
  • Present and explain treatment plans to patients, including insurance coverage and financing options.
  • Act as the primary point of contact for patient inquiries related to care and scheduling.
  • Support front desk operations: scheduling, confirmations, billing, and insurance submissions.
  • Mentor and support administrative team members, ensuring smooth daily operations.
  • Use Tracker software to manage patient records, treatment plans, and scheduling.
  • Monitor and improve case acceptance by guiding patients through treatment decisions.
  • Assist Dentists with workflow optimization and team coordination.
Qualifications
  • Minimum 2–3 years of experience as a Treatment Coordinator, Senior Receptionist, or Lead Admin in a dental office.
  • Proficiency with Tracker dental software (mandatory).
  • Strong knowledge of dental billing, insurance claims, and ODA fee guide (IFHP, CDCP knowledge an asset).
  • Excellent communication and case presentation skills.
  • Proven ability to support and guide a team.
  • Positive, professional attitude with a focus on patient experience.
How to Apply

If you are already excelling as a Treatment Coordinator or Senior Dental Administrator and are ready to step into a Team Lead role, we'd love to hear from you. Please submit your resume and cover letter via Indeed.

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