office manager
6 days ago
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Tasks
- Implement new administrative procedures
- Review and evaluate new administrative procedures
- Delegate work to office support staff
- Establish work priorities and ensure procedures are followed and deadlines are met
- Carry out administrative activities of establishment
- Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
- Assist in the preparation of operating budget and maintain inventory and budgetary controls
- Assemble data and prepare periodic and special reports, manuals and correspondence
- Perform data entry
- Train staff
- Oversee and co-ordinate office administrative procedures
- Resolve conflict situations
- Coach
- Monitor and evaluate
- Type and proofread correspondence, forms and other documents
- Supervise office and volunteer staff
- Supervise other workers
- Schedule and confirm appointments
- Respond to employee questions and complaints
- Maintain and manage digital database
- Greet people and direct them to contacts or service areas
- Establish and implement policies and procedures
- Determine and establish office procedures and routines
- Consult with clients after sale to provide ongoing support
- Work with minimal supervision
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Train other workers
- Provide customer service
- Liaise with management, union officials and HR consultants
- Order office supplies and maintain inventory
- Arrange travel, related itineraries and make reservations
- Work with the marketing department to understand and communicate marketing messages to the field
- Set up and maintain manual and computerized information filing systems
- Plan, organize, direct, control and evaluate daily operations
- Supervision
- 3-4 people
- Computer and technology knowledge
- MS PowerPoint
- MS Word
- Google Docs
- Area of work experience
- Reports and records
- Invoices
- Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
- Repetitive tasks
- Large caseload
- Health benefits
- Dental plan
- Disability benefits
- Health care plan
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