Brand Merchandising Manager

Current work authorization for Canada is required for all openings.

You will be working on a Hybrid office schedule as part of Fidelity's dynamic working arrangement.

At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. 

Working with us means you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and professionally.

Business Overview:

Do you feel ready to embrace a crucial role that blends creativity with long-term strategy? At Fidelity Investments Canada ULC, we are searching for a Brand Merchandising Manager who will raise our branded merchandise and premiums program to an outstanding level. This role has a unique opportunity to impact our brand presence through innovative merchandise solutions that resonate with our clients and internal teams. This includes managing the Company Store, fulfilling ad hoc requests from Sales, Advertising, and other business partners, and ensuring merchandise is delivered accurately, efficiently, and within budget.

In the role, they will streamline intake, fulfillment, and reporting processes, including building and maintaining a centralized platform to manage requests. The Brand Merchandising Manager partners with internal teams to anticipate needs, coordinates with external vendors to maintain service standards, and implements operational controls to ensure compliance, quality, and cost.

Key Responsibilities

• Program Management: Continuously source new, trendy, and delightful merchandise for Fidelity's corporate gifting program. Forecast out 6 to 12 months to accommodate procurement cycles for key seasonal gifts such as Holiday or Golf season. Support product launches and internal Employee promotional giveaways
• Merchandise Planning: Ongoing inventory control and stocking of "always on" gift and premiums such as golf merchandise, stationary, tumblers, etc.
• Stakeholder Engagement: Build strong relationships with Sales teams to meet their needs. Promote the Company Store and new items through communication plans. Chair a sales committee for feedback and service improvements.
• Vendor Management: Oversee vendor relationships, service standards, and scorecards. Collaborate with Procurement on contracts and Statements of Work.
• Brand Compliance: Ensure all merchandise and packaging align with Fidelity Canada's brand standards. Manage artwork approvals and maintain consistency across suppliers.
• Ensure brand governance and compliance across all merchandise: Partner with the Design team to ensure all merchandise, packaging, and promotional materials reflect Fidelity Canada's brand standards and visual identity. Maintain a clear approval process for artwork and vendor proofs, and document specifications to ensure consistency across suppliers and product categories.

Skills & Knowledge

• Innovative, collaborative, and detail-oriented approach.
• Strong communication and negotiation skills.
• Ability to prioritize tasks and meet deadlines under pressure.
• Creative and organizational strengths.
• Proficiency in Microsoft Office; knowledge of merchandising trends

Experience & Education

• 3+ years in merchandise planning, procurement, or e-commerce.
• Experience managing complex budgets.
• College degree (3-year program) in Marketing, Business Administration, or a related field or equivalent work experience.

Nice to Have:

• Branding or marketing experience.

Some of the ways we'll help you feel valued and supported as part of our team: 

• Flexible working arrangements - 100% remote, hybrid, and in office options 
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you 
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy 
• Parental leave top-up to 100% of your salary for a period of 25 weeks 
• Up to $650 for home office equipment 
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice 
• Diversity and inclusion programs, including an active network of Employee Resource Groups 
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation 
• We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada's Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  

•    Great Place To Work Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  

•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations

•    Canadian Compassionate Companies – Certified 

•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 

•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 

•    Canadian HR Reporter's Most Innovative HR Team