Student Admissions Representative
1 week ago
Tyndale is a Christian university that prepares leaders for work in the private, public and not-for-profit sectors, ministry and the global mission of the church. Tyndale offers fully accredited programs in a wide range of disciplines at both the undergraduate and graduate levels. Currently, there are over 1,600 students representing over 90 denominations and 60 ethnic backgrounds and over 13,000 alumni. Founded in 1894, Tyndale is located in Toronto, Ontario, Canada.POSITION PURPOSEThe position of Student Admissions Representative (SAR) exists in order to improve the effectiveness of recruiting new students by providing exceptional customer service and completing administrative duties that support the efforts of the Tyndale University Admissions OfficePRIMARY RESPONSIBILITIESAssist the Admissions Office in recruitment of new students by:Positively representing Tyndale in a professional manner at all timesCalling prospective Tyndale students to answer their questions and encourage them to applyResponding to emails sent and inquiries submitted by prospective studentsEntering student information into the Admissions Office's database and CRMPreparing all mail to be sent out including acceptance packages and inquiry lettersSupport the work of Admissions Counsellors by:Checking in with assigned Admissions Counsellor at the beginning of each shift to see if there are tasks to be completedCommunicating with students within a geographic region with direction from the Admissions CounsellorPartaking in special projects the Admissions Counsellor requestsProvide support to the Admissions visit program by:Assisting the Admissions Coordinator with planning, preparation, and staffing of Admissions eventsConducting tours of Tyndale's campusPOSITION QUALIFICATIONSa) EducationCurrently enrolled in post-secondary institutionb) ExperienceCustomer service experience an assetc) Skills and AbilitiesDemonstrated commitment to providing outstanding customer serviceExcellent communication skills, able to relate to prospective students and encourage their attendance at TyndaleStrong interpersonal skillsOrganization and data-entry skillsMust have the ability to learn and use a student contact database and CRMd) Personal CharacteristicsBe a self-motivated, "team player"Enthusiasm to share about own Tyndale experience to prospective studentsMust have a proven record of tact, diplomacy, and relational skillsA keen desire to serve family, church, work and community.A firm commitment to Tyndale's mission, values, Statement of Faith and Community Standards Statemente) Physical and Mental DemandsRequired to lift boxes of admissions materialWeekly evening shiftsWeekend hours may be required for some eventsHourly Rate: $17.60How to ApplyExternal candidates can apply for the position at the External Career Center. While we thank all those interested, only those selected for an interview will be contacted.Internal candidates can apply on ADP Workforce Now through the Career Centre. The Career Center can be accessed through the path Myself > Talent > Career Center.
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