Business Process, Analyst

Req Id:
427155

Dome Productions is North America's leading production and transmission facilities provider, Dome is unique in its business approach and sets itself apart from others with its integration of primary business units of Mobile Production, Host Broadcaster and Media Services, and Transmission services all under its corporate umbrella. Dome Productions' resume includes work with major worldwide broadcasters, leagues, production companies, government parties and other content creators, with a major emphasis on sports, eSports, and entertainment.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Dome Productions'

Key Responsibilities

• Assess and analyze existing workflows to identify inefficiencies, redundancies, and opportunities for automation or AI implementation.
• Document business processes using standardized tools and frameworks (e.g. Visio).
• Collaborate with business and technical teams to gather requirements and translate them into clear, actionable process documentation.
• Design and propose workflow improvements, incorporating AI tools where beneficial.
• Evaluate opportunities for automation across production, crewing, and administrative processes (scheduling, timesheets, expense tracking, equipment management).
• Implement workflow automation tools to streamline repetitive tasks and improve accuracy.
• Evaluate and recommend AI and automation technologies that align with business goals and integrate seamlessly into existing systems.
• Support implementation and change management, ensuring smooth adoption of new workflows and technologies.
• Monitor KPIs and process metrics to evaluate the impact of implemented changes and continuously drive improvement.
• Stay up to date on emerging AI, automation, and process management trends to identify new opportunities for innovation.

Critical Qualifications

• Bachler's degree in Business Administration, Computer Science, Operations Management or a related field.
• 3–5 years of experience in business process analysis, workflow improvement, or operations optimization.
• Experience with AI or workflow automation tools, project management systems, and digital collaboration platforms.
• Proven ability to deliver measurable improvements in efficiency, accuracy, or customer satisfaction.
• Excellent communication and stakeholder management skills.
• Ability to translate business needs into technical requirements.
• Strong analytical skills, attention to detail, and ability to translate operational challenges into automated solutions.
• Proficiency in process mapping and documentation tools.
• Understanding of AI concepts (machine learning, NLP, automation, data analytics) and their practical business applications.
• Interest in sports and other live events is an asset.

Adequate knowledge of French is required for positions in Quebec.

Additional Information
Position Type:
Management
Job Status:
Regular - Full Time
Job Location:
Canada : Ontario : Toronto

Work Arrangement:
Hybrid

Application Deadline:
12/10/2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Dome office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Dome offers flexibility in work hours based on the business needs.

**Please apply directly online to be considered for this role. Applications through email will not be accepted.****
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Dome team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Dome, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Dome is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto