Director, Operations

5 days ago

Toronto, Ontario, Canada WoodGreen Community Services Full time $90,000 - $120,000 per year
Competition # CS Director, Operations & Finance CS) Employment Type: Permanent Full-Time, (Non) Bargaining Unit Work Hours: hours/week (M-F 9am-5pm Work Setting: Hybrid – Opportunity to work remotely after orientation & training period Salary: $90,000 - $120, Application Deadline: November 20, 2025 by 11:59 pm
Who We Are
WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.
Visit to learn more about who we are and to review our Equity Statement. We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA persons, and others who contribute towards promoting innovative ideas and solutions.

Program Overview – The WoodGreen Foundation, Central Services Unit
Reporting to the Executive Director, the Director of Operations and Finance is a senior leadership role responsible for the financial health, operational effectiveness, and internal infrastructure of the foundation. This role leads administrative and operations staff, collaborates with program and fundraising teams—particularly the major gifts team—and ensures full compliance with all Canada Revenue Agency (CRA).

The Director of Operations and Finance is responsible for managing the administrative and operations staff team of the Foundation, analysis and financial reporting, budget preparation and reports, staff training, high level systems management, Board of Directors management and oversight.

The position requires an individual that possesses a keen interest and competency in fundraising and database management and related tasks, as well as demonstrated experience in fundraising best practices, financial reporting, donor relations and the moves management process as it related to fundraising systems and reporting.

What You Will Do
Financial Management
  • Lead development and oversight of the annual budget and multi-year forecasts in alignment with strategic goals.
  • Oversee all financial operations, including coordinating reports and banking with WCS Finance and payroll.
  • Ensure full compliance with CRA requirements, including T3010 filings, receipting standards, and disbursement quota obligations.
  • Manage financial reporting to internal and external stakeholders, including participation in annual Audit and any requirements for the preparation of audited financial statements.
  • Develop financial tools, dashboards, and reporting systems to support fundraising, particularly in relation to major gift solicitation, donor stewardship, and restricted funding.
  • Serve as the primary liaison with auditors, financial institutions, and legal or compliance advisors.
Operations & Team Management
  • Provide leadership and oversight to database, operations, and administrative staff, support hiring, training, development, and performance management.
  • Oversee organizational infrastructure, including HR, IT, risk management, and vendor relationships.
  • Develop and maintain internal policies, procedures, and systems that ensure operational excellence and regulatory compliance.
  • Prepare operational and financial materials for Board meetings and support Board committees as needed.
Fundraising Collaboration
  • Work closely with the major gifts and development teams to ensure alignment between fundraising strategies and financial reporting, fund allocation, and compliance.
  • Provide financial modeling, reporting, and projections to support donor proposals, stewardship reports, and campaign planning.
  • Ensure accurate tracking, usage, and reporting of donor-restricted funds, endowed gifts, and designated contributions.
  • Support development of gift acceptance policies, donor agreements, and CRA-compliant receipting processes.
What You Bring to the Team
  • Bachelor's degree in Fundraising, Finance, Accounting, Business Administration, or related field.
  • Minimum 7 years of progressive experience in finance and operations roles.
  • 3 years in a leadership capacity. CFRE designation preferred.
  • Strong knowledge of Canadian nonprofit fundraising laws and CRA regulations for registered charities.
What Will Set You Apart
  • Experience managing and developing staff teams.
  • Demonstrated success supporting or collaborating with fundraising teams.
  • Proficiency with donor databases (e.g., Raiser's Edge, Salesforce, Donor Perfect) and fundraising financial reporting.
  • Experience working in a fundraising foundation or nonprofit development environment.
  • Strong understanding of charitable fundraising and financial stewardship.
  • Operational systems thinking and process improvement.
  • High integrity and sound judgment.
  • Excellent interpersonal, written, and verbal communication skills.
  • Passion for mission-driven work and social impact.
  • Superior skills in data management and reporting.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

This public job posting uses AI-powered tools to screen, assess, or select applicants.

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