Medical Office Assistant

1 week ago

Toronto ON MR S, Canada Castleview Medical Center Full time $36,000 - $42,000 per year

Overview

We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. In this role, you will be the first point of contact for patients and play a crucial role in ensuring the smooth operation of our medical office. The ideal candidate will have strong administrative skills, familiarity with medical terminology, and experience with electronic medical records systems.

This position is a one-year maternity leave coverage, offering a valuable opportunity to gain experience within our team. The anticipated start date is December 1, 2025. There is potential for the role to transition into a longer-term position.

Duties

  • Greet patients warmly and assist them with check-in and check-out processes.
  • Manage front desk operations, including answering phone calls and responding to inquiries.
  • Schedule appointments and maintain the appointment calendar efficiently.
  • Collect patient information and verify insurance details.
  • Communicate effectively with patients regarding their appointments and any necessary documentation.
  • Maintain accurate electronic medical records (EMR) using systems such as Avros
  • Assist in managing office supplies and inventory.
  • Ensure compliance with health regulations and maintain patient confidentiality at all times.
  • Support healthcare providers by preparing patient charts and assisting during examinations as needed.
  • Basic clinical skills, such as measuring patient blood pressure/temperature/etc. (you do not need to have experience with this prior to starting)
  • Cleaning/turning over examination rooms after patient visits.

Requirements

  • Previous experience in a medical office or as a dental receptionist is preferred.
  • Strong understanding of medical terminology is essential.
  • Proficiency in using electronic medical records systems; experience with Avoros is a plus.
  • Clerical proficiency for accurate record keeping and data entry tasks.
  • Strong basic computer skills (eg. email/typing/etc.)
  • Excellent administrative skills, including familiarity with phone systems and office procedures.
  • Proficiency in QuickBooks for managing office finances is a plus.
  • Strong organizational skills and attention to detail.
  • Ability to communicate effectively with patients, families, and healthcare professionals.
  • A compassionate demeanor with a focus on providing excellent patient care.

Join our team as a Medical Office Assistant where you can contribute to enhancing patient experiences while developing your career in the healthcare field.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Application question(s):

  • Have you completed the MOA training course?

Work Location: In person

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