Métis Family Resource Supervisor

Métis Family Resource Supervisor

Location: # Avenue, Edmonton, Alberta

Closing Date: Until suitable candidate found

Position Status: Full-time (40 hours/week), Permanent

Reporting to the Métis Family Resource Program Manager, the Métis Family Resource Supervisor oversees day-to-day activities associated with providing culturally sensitive supports to Métis children and families involved with the child intervention system. The Métis Family Resource Supervisor provides direct supervision to staff within the Métis Family Resource Program and acts as bridge to the program manager and senior leadership of the Children and Family Services department, ensuring the completion of projects on time and in alignment with departmental goals. The Métis Family Resource Supervisor must have excellent written and interpersonal communication skills, demonstrated leadership qualities, and a passion for helping Métis children and families. This position will have up to 6 direct reports.

Key Responsibilities

• Lead and support the Métis Family Resource Program (MFRP) team in the development, implementation, evaluation, and reporting on programming, events, and supports.
• Support the development, implementation, and review of policies and procedures to enhance the delivery of services within the MFRP.
• Provide direct case management for complex files.
• Create, review, and maintain program processes and procedures that guide MFRP programming to ensure efficiency and effectiveness.
• Review program plans and collateral to ensure effective and high-quality program delivery, including timelines, project milestones, registration and implementation processes, and evaluation plans.
• Ensure that all MFRP program activities reflect the values and priorities of the MFRP team.
• Identify and address gaps and areas of growth for the MFRP team and programs.
• Liaise with internal and external stakeholders and partners and foster and maintain positive and collaborative relationships.
• Support the preparation and delivery of presentations and training to stakeholders, community, and provincial and national audiences, as required.
• Collaborate on staffing responsibilities and perform supervisory duties including hiring and training staff, assigning job duties, and developing and overseeing staff work plans.
• Mentor team members and provide effective leadership through feedback, coaching, and formal evaluations.
• Develop relationships with the Métis community with the intent of supporting children and families and informing future MFRP programming.
• Participate in and support the overall strategic direction of the Children and Family Services department and Otipemisiwak Métis Government.
• Other duties as required or assigned.

Skills & Competencies

• Demonstrates integrity and responsibility by taking ownership of actions, meeting deadlines, and upholding high standards of conduct.
• Proactively responds to changing priorities and challenges with flexibility, creativity, and effective decision-making, even under pressure.
• Communicates clearly and empathetically across various formats and audiences, including professional reports, presentations, and sensitive discussions.
• Provides respectful, compassionate service that reflects an understanding of and appreciation for Métis culture and diverse stakeholder needs.
• Builds positive, cooperative relationships and contributes to a collaborative, inclusive team environment.
• Demonstrates self-awareness, motivates others, provides constructive feedback, and fosters a positive, developmental workplace culture.
• Breaks down complex issues, analyzes data, anticipates obstacles, and develops practical, logical solutions.
• Manages multiple tasks effectively through planning, prioritization, and maintaining structure and order.
• Maintains a positive, non-judgmental attitude; shows emotional intelligence and remains calm and supportive in difficult situations.
• Handles sensitive information with discretion and demonstrates honesty, trust, and ethical behavior in all professional interactions.
• Proficiency in Microsoft Suite applications, Adobe, and Google Workspace.

Qualifications

• Post-secondary education in Social Work, Human Services, or a related field.
• An in-depth understanding of the Otipemisiwak Métis Government and Métis culture, people, and values.
• Working knowledge of Act C-92, the Child and Youth Enhancement Act, Freedom of Information and Protection of Privacy Act, and Protection of Personal Information Act.
• Experience working with Indigenous communities is an asset.

Other Requirements

• Position is based in Edmonton; in-office presence is required.
• Ability to work a regular schedule of Monday – Friday, 8:30 AM – 4:30 PM.
• Must be willing to travel within Alberta and work irregular hours, on occasion, to meet program needs.
• Reliable transportation and a valid Class 5 Driver's License.
• Acceptable attainment and annual maintenance of a Police Information Check with a Vulnerable Sector Check and an Intervention Record Check is required.

What We Offer

• The opportunity to work for the Otipemisiwak Métis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada as it rapidly grows and develops.
• An opportunity to learn about Métis culture, history, and art.
• Meaningful work in a fun and supportive work environment.
• Training and professional development opportunities.
• A comprehensive benefit package and employer contributions to Pension Plan.
• Generous time off policies.

Métis applicants are encouraged to apply.

The Otipemisiwak Métis Government thanks all applicants for their interest. Only applicants selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online one-way video interview. Should you have any concerns with completing the video interview, please reach out to Human Resources by responding to the email invitation. No phone calls please.