Director, Partnerships

Who we are

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio's next Director, Partner Marketing.

About the job

Partnerships are a key growth area for the business, and the Director of Partner Marketing will define and lead the strategy to accelerate that growth. This leader will build and scale the programs, messaging, and GTM motions that drive awareness, adoption, and revenue through our ecosystem of technology, channel, and co-sell partners. They will partner closely with GTM teams and Product Marketing to position our platform through and with partners for maximum impact.

Responsibilities

In this role, you'll:

• Set the Partner Marketing Strategy with GTM: Get a seat at the table with Partner Sales and define the vision, priorities, and KPIs for partner marketing across technology, channel, and co-sell motions.
• Lead and Grow the Team: Manage a team of 4 (2 Partner PMMs, 2 Partner Field Marketers) to start with, fostering collaboration, clarity, and excellence across global programs.
• Drive Partner GTM: Develop and execute joint marketing plans with strategic partners—including solution messaging, co-marketing campaigns, and launch support.
• Enable the Field: Equip sales and partner teams with positioning, playbooks, and enablement materials that drive partner-sourced and partner-influenced pipeline.
• Build Partner Programs: Standardize partner marketing motions (content, events, campaigns) to ensure consistency, scalability, and measurable impact.
• Measure & Optimize: Track performance across campaigns and partners, providing clear insights into ROI and recommendations for continuous improvement.
• Collaborate Cross-Functionally: Work closely with Product, PMM, Sales, and Global Campaigns to align partner marketing with broader GTM and solution strategies.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table

• Required:

• 10+ years of experience in Partner Marketing, Product Marketing, or Channel GTM roles at a SaaS or platform company.

• Proven success developing and executing partner GTM strategies that drive measurable business results.
• Experience managing and mentoring high-performing marketing teams.
• Strong collaboration skills with Product, Sales, and Partner teams.
• Excellent communicator and storyteller with the ability to influence across functions and levels including executives.

Desired:

• Experience with ecosystem marketing, marketplaces, or platform partnerships.

Location

This role will be remotebased in Alberta, British Columbia, or Ontario, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.