Receptionist – Full Time

RECEPTIONIST

COMMUNITY HEALTH CENTRE

PERMANENT FULL TIME – FTE 1.0

37.5 HOURS/WEEK

CONCURRENT INTERNAL/EXTERNAL POSTING

Community Care City of Kawartha Lakes is an innovative, multi-service community agency offering a wide range of community support and clinical services. Our caring staff and volunteers are dedicated to providing assistance, connection, and compassion whenever needed.

As the first point of contact for many clients, families, and community members, the Receptionist / Administrative Support plays a key role in creating a warm, welcoming, and professional environment. Based at our office at 21 Angeline Street, this position provides both walk-in and telephone reception as well as administrative support to various service areas across the organization.

Key Responsibilities

• Provide friendly, professional, and compassionate reception services in person and over the phone, ensuring all clients and visitors feel valued and supported.

• Serve as a knowledgeable first point of contact for inquiries, connecting individuals to appropriate programs, services, or staff members.

• Record, maintain, and accurately transfer visitor and client information while ensuring confidentiality.

• Receive and process client payments in collaboration with the Accounting department, maintaining accuracy and professionalism.

• Assist clients with parking payments and ensure the proper maintenance of the Parking Boxxe system.

• Document and track visitors to 21 Angeline Street in compliance with Health & Safety practices.

• Maintain a welcoming, organized reception and waiting area, ensuring that community resources and informational materials are current and accessible.

• Provide administrative and project support to various Community Care service areas, helping ensure efficient program delivery.

• Assist with meeting preparation, document formatting, and other general office administrative tasks as required.

Qualifications

• Post-secondary certificate in Office or Business Administration, or an equivalent combination of education and experience.

• Minimum of three (3) years of experience in an administrative or customer service role.

• Demonstrated commitment to providing exceptional client service, with empathy, patience, and professionalism.

• Strong organizational skills and keen attention to detail.

• Excellent interpersonal, verbal, and written communication skills.

• Proficiency in Microsoft Office applications, particularly Word and Excel.

• Ability to prioritize tasks, meet deadlines, and adapt to changing needs in a dynamic environment.

• Strong problem-solving skills and sound judgment in responding to inquiries within the scope of the position.

COMPENSATION:

The wage range for this exciting opportunity is $18.65 – $20.44 Selected candidates will be appropriately placed on the organizations wage grid based on skill, knowledge and experience.*

ABOUT THE COMPANY:

• Community Care City of Kawartha Lakes (CCCKL) has been providing health and community based services that support independence and enhances the quality of life for the people in our community since 1985.

• Committed to community-based home support services within the context of the local community, CCCKL is a customer centric, team environment who believes in celebrating milestones, our volunteers and colleagues.

• Our values; Compassion, Accountability, Respect and Excellence, guide our behaviours, decisions and interactions with others. They reflect our culture and differentiate us from others.

• We know that having varied perspectives from our clients, volunteers and staff, helps generate better ideas to solve the complex problems of a changing and increasingly diverse health care system.

• To find out more about Community Care City of Kawartha Lakes and to review other opportunities, please visit our website at – careers.

APPLY FOR THIS POSITION:

Internal candidates are encouraged to speak with their immediate manager about their intent and submit their resume and cover letter in confidence by November 24, 2025 4pm Est. Quoting File #25-FT-31 to:

External candidates should submit a resume and cover letter by November 24, 2025 4pm Est. Quoting File #25-FT-31

Community Care City of Kawartha Lakes

21 Angeline Street North

Lindsay, ON K9V 5B7

WHY JOIN US

At Community Care City of Kawartha Lakes, you'll be part of a team that truly makes a difference in the lives of clients and their families. We value compassion, collaboration, and professional growth, offering opportunities to participate in meaningful community work, and make a positive impact every day. Join us to experience a supportive, welcoming work environment where your contributions are valued and celebrated.

INCLUSION, DIVERSITY, EQUITY AND ACCESISSIBILITY:

Community Care City of Kawartha Lakes is an organization that strives to embrace the spirit of inclusion, diversity, equity, and accessibility. We are an equal opportunity employer committed to building an inclusive and barrier-free environment in which all individuals have access in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process.

If contacted for an employment opportunity, please advise People and Culture if you require an accommodation. The personal information submitted for employment is collected under the Freedom of Information and Protection of Privacy Act and will be used to determine eligibility for employment..