Software Engineer II – Community Report

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.

CommunityReport and CallTriage are community facing products that empower the community member to get the help they need while simultaneously  reducing the workload on public safety agencies. This team uses cutting edge technology to solve complex problems via conversation through voice, text or chat.  

The CommunityReport and CallTriage teams will give you opportunities to evolve our two leading AI based products to leverage the newest and greatest offered by LLMs, NLP, Conversational, Generative and Agentic AI. Experience in AI and/or related experience in chatbots and related tech will be a strong bonus on your resume. 

As a Software Engineer II, you will be responsible for designing, developing, and maintaining software applications, working on both backend and frontend systems, and contributing to the overall growth and innovation of our public safety product offerings. You will collaborate with cross-functional teams to deliver high-quality solutions while continuously improving your technical expertise.  

• Design, implement, test, and maintain high-quality software solutions that align with business needs and project requirements.  
• Work closely with product owners, designers, and other engineers to understand product requirements and translate them into effective technical solutions.  
• Ensure code quality by writing clean, efficient, and well-documented code. Perform unit testing, integration testing, and code reviews.  
• Troubleshoot and resolve software defects, production issues, and technical problems.  
• Contribute to the design and architecture of software applications, ensuring scalability, reliability, and performance.  
• Stay up to date with company standards, technologies, and best practices, and apply them to improve the development process and product functionality.  
• Provide guidance and support to junior engineers, reviewing code and offering constructive feedback to foster team growth.  
• Participate in the team's development process, including sprint planning, standups, and retrospectives. Communicate effectively with team members and stakeholders.  
• Performs other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities.  

• Degree in Computer Science, Engineering, or a related field, or equivalent industry experience and training.  
• 2-5 years of professional experience in software development.  
• Proficiency in programming languages such as C#, Python, JavaScript, or similar.  
• Experience with front-end technologies (HTML, CSS, JavaScript) and back-end frameworks , etc.).  
• Experience with relational and/or NoSQL databases such as PostgreSQL, MongoDB, or similar.  
• Experience with Git and other version control systems.  
• Familiarity with unit testing and integration testing frameworks.  
• Strong analytical and debugging skills with a focus on problem-solving and solution delivery.  
• Familiarity with agile development practices, including Scrum or Kanban.  
• Excellent communication and collaboration skills, with the ability to work in a team-oriented environment.  

• Experience with cloud services like AWS or Azure.  
• Familiarity with CI/CD pipelines (Jenkins, AzureDevOps, etc..), Docker, Kubernetes, or other DevOps tools.  
• Experience designing or working with API's, API based architecture, and API Management tools.  
• Knowledge of additional programming languages (e.g., Delphi, Java) or frameworks (e.g., WPF, WinForms).  
• Familiarity with AI tooling in development workflows. 

This position requires security clearances due to the nature of our work with public safety agencies. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance from the Government of Canada. Additionally, candidates must comply with the FBI's Criminal Justice Information Services (CJIS) Security Policy and pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information, please visit Public Services and Procurement Canada for Reliability clearance details and the FBI's CJIS Security Policy Resource Center for CJIS requirements

Equal Opportunity 

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact