Climbing Wall Instructor/Monitor

3 days ago

Calgary AB TH V, Canada Westside Recreation Centre Full time

Westside Recreation Centre is a world-class facility based on a lifestyle and wellness concept. Since 2000, we have been providing families with high quality and accessible recreation facilities, programs and services.

The Climbing Wall Instructor/Monitor position has the responsibility to provide quality leadership for a variety of climbing wall programs at Westside. Primary responsibilities include program instruction and belaying during open time. Other duties can include: volunteer supervision, program planning and administration, promotions, and risk management implementation.

Position Description

  • Supervise and oversee program and drop-in participants in the climbing wall

  • Provide supervision for uncertified instructors and volunteers

  • Provide new guests and members with Climbing Wall Orientation

  • Provide belay tests to those participants with previous climbing experience

  • Provide excellent customer service and climbing wall information to our customers

  • Belay during open climbing hours

  • Belay during birthday parties and rentals

  • Instruct climbing wall programs for children, youth and adults

  • Ensure the safety of all participants

  • Assist with route setting

ADMINISTRATIVE:

  • Take daily attendance of program participants

  • Lesson plan based on course requirements

  • Attend any staff meetings/additional training

  • Maintain written record/reports as necessary

  • Answer any public inquires and/or complaints

  • Administrative duties as required

RISK MANAGEMENT:

  • Complete Incident Report Forms as required

  • Assist in weekly safety and inventory checks

  • Ensure waiver forms have been signed by a parent or legal guardian

  • Follow all general facility rules related to general behavior, demeanor, use and care of facility areas, criminal activity

  • Maintain equipment

PHYSICAL/PSYCHOLOGICAL DEMANDS:

  • Ability to work in a fast-paced noisy environment

  • Ability to work inside as well as outside when required

  • Ability to lift 20-25 lbs on a daily basis

  • Must be able to belay for long periods of time

SKILLS REQUIRED

  • Ability to work in a team environment

  • Ability to work independently

  • Ability to lead small groups

  • Good customer service skills

  • Good communication and problem-solving skills

  • Good planning and organizational skills

QUALIFICATIONS

  • Current CSA Standard Z Intermediate First Aid

  • Must be of 18 years of age or older

  • Minimum 6 months indoor or outdoor climbing experience

  • High 5 is considered an asset

  • Have CGI (Climbing Gym Instructor) Level 1 ACMG certification, or active CWI (Climbing Wall Instructor) Levels 1&2 CWA certification or actively working towards getting certified

WORK TERM:

  • Part-time, evening and weekend shifts available

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