Bilingual Business Analyst

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for a dynamic individual to join our National Large Loss Claims team as a Bilingual Business Analyst to collaborate in the analysis and delivery of projects, co-ordinate risk and compliance functions, and support various communication forums. This role is a key player in a small team that is highly visible because it supports a wider group, requiring strategic planning and execution. It has a broad scope of responsibility, often requiring you to make decisions and manage multiple moving parts of a project or event.

What you'll do here:

• Analyze information obtained from various sources, detail the high-level view and provide users with recommendations. This is applicable to project work and recurring data analysis supporting operations.
• Coordinate various risk and compliance activities for the group, including support to colleagues executing those activities.
• Utilise your analytical skills to identify opportunities for process optimization, automation, cost reduction, or risk mitigation.
• Plan and co-ordinate project activities related to organizational requirements or changes.
• Obtain requirements from business communities using techniques such as interview and work sessions.
• Act as an intermediary between immediate team and colleagues in neighbouring teams to support in the delivery of initiatives and events.
• Document requirements obtained from colleagues using defined templates.
• Administer and manage group SharePoint site, including organizing historical and legacy policy data to ensure claims handling efficiency.
• Ensure the smooth running and optimization of various internal meetings and committees.

What you bring to the table:

• Bachelor's degree in business administration, or any equivalent combination of education and experience (No previous experience in a BA role required)
• Prior experience working within large loss claims considered an asset
• Experience in business process review considered an asset
• Intermediate knowledge of Excel, Word, and PowerPoint (PowerBI or other data dashboard applications considered an asset)
• Demonstrated analytical skills facilitating problem solving, time and priority management
• Must have demonstrated initiative and autonomy while working in a collaborative environment
• Strong communication skills including both verbal and written
• Bilingualism in French and English is required as you will need to interact on a regular basis with colleagues across the country
• No Canadian work experience required but must have authorization to work in Canada.

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.