Information Technology Infrastructure Engineer

1 week ago

Vancouver, British Columbia, Canada Insight Global Full time $80,000 - $120,000 per year

Insight Global is looking for a Apple Infrastructure Engineer to join one of North America's largest retail and wellness clients.

This is a 6 month contract, with the possibility of extension - contingent on performance.

A day in the life:

As an Apple Infrastructure Engineer, you'll work collaboratively across diverse teams, while also independently contributing to the following key responsibilities:

-Device Management Expertise: Act as a Subject Matter Expert (SME) for macOS/iOS/iPadOS endpoint management, helping ensure a seamless user experience.

-Lifecyle Management: Develop and maintain device lifecycle processes such as:

  • Zero-touch deployments
  • Policy creation
  • Configuration profile development
  • OS updates
  • Application packaging and management
  • Endpoint security

-Production Support: Provide ongoing support for endpoint management across a large, geographical distributed environment.

-Automation & Documentation: Automate processes and document operational procedures to increase efficiency and transparency.

-Continuous Improvement: Research, design, and implement new technologies and solutions to improve the end-user and business experience.

-Collaboration: Work cross-functionally with other technical and non-technical teams to align on objectives and deliver results.

-Leadership & Mentorship: Actively participate in mentoring junior team members guiding them through the complexities of our systems.

-Stakeholder Engagement: Partner closely with Product Owners, Project Managers, Scrum Master, and other key stakeholders to ensure project scope and technical requirements are met.

REQUIRED SKILLS AND EXPERIENCE

-Has 3+ years of relevant experience with Enterprise Mobility Management (macOS and iOS/iPadOS)

-Device management experience

-Expertise in configuring and managing device lifecycle processes in Jamf Pro.

-Experience with Entra ID and Microsoft 365 services, including deployment and configuration.

-Proficiency in using Jamf Pro to deploy software, manage configurations, and optimize user experience.

-Experience with Bash, PowerShell, and Graph API scripting to create and maintain custom automation scripts.

-Maintaining scripts using version control.

-Experience in deploying security policies, upgrading macOS/iOS/iPadOS, and managing security vulnerability updates.

-Familiarity with Jamf Configuration Profiles, Smart Groups, and reporting/analytics to optimize device management.

-Strong knowledge of Entra ID, Microsoft Security, and endpoint security practices.

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