Wellness Centre Program Coordinator

1 week ago


Montreal, Quebec, Canada Hope & Cope Full time $55,000 - $65,000 per year

Overall Aim / Position Purpose

The Wellness Centre Program Coordinator is responsible for the effective planning, implementation, and evaluation of Hope & Cope's wellness and psychosocial support programs. The role ensures that all programming delivered at the Wellness Centre is mission-aligned, evidence-informed, and responsive to the needs of individuals affected by cancer. The coordinator supports volunteer engagement, strengthens operational systems, and fosters partnerships to enhance access, quality, and visibility of Hope & Cope services.

Key Duties and Responsibilities

Program Management and Implementation

  • Lead the implementation, management, and evaluation of in-person and hybrid wellness and psychosocial support programs.
  • Facilitate the launch and ongoing support of physical activities
  • Develop, maintain, and promote the Wellness Centre's calendar of activities and events.
  • Coordinate space scheduling, registration, and other client-facing administrative processes in collaboration with the psychosocial and rehabilitation teams.
  • Contribute to the planning and execution of Hope & Cope events such as Wellness Centre Open House, Survivorship Day and volunteer recognition initiatives.

Community Engagement and Outreach

  • Develop and implement outreach strategies to promote Wellness Centre programs within the Jewish General Hospital and broader community.
  • Maintain and strengthen relationships with local partners and community organizations to expand program reach and collaboration.

Volunteer Coordination and Support

  • Oversee, schedule, and train Wellness Centre volunteers for front desk, registration, and program support.
  • Facilitate monthly volunteer meetings and regular debrief sessions to monitor engagement and well-being.
  • Ensure volunteers receive appropriate program-specific and onboarding training.

Psychosocial Support and Referrals

  • Provide psychosocial support, needs assessment, and referrals for individuals and families coping with cancer.
  • Connect clients to internal Hope & Cope resources or external community services as appropriate.
  • Ensure that all services align with best practices and Hope & Cope's strategic objectives.

Competencies and Skills

  • Relationship Building:
     Builds and maintains effective, empathetic relationships with clients, volunteers, and colleagues.
  • Teamwork:
     Collaborative, respectful, and receptive to feedback; contributes to a positive and solution-oriented work culture.
  • Crisis Management:
     Responds calmly and effectively to emotional, logistical, or program-related challenges.
  • Critical Thinking:
     Anticipates obstacles, analyzes needs, and identifies practical, evidence-based solutions.
  • Communication:
     Strong interpersonal, written, and verbal communication skills in both English and French.

Education and Experience

  • Bachelor's degree in social work, psychology, health sciences, or a related field (Master's degree an asset).
  • Applied skills in psychosocial assessment and crisis intervention.
  • Experience supporting, coaching, or supervising volunteers.
  • Proven success in implementing and sustaining programs for diverse populations.
  • Experience facilitating group programs (recreational, educational, or psychosocial support).
  • Hands-on clinical or hospital experience considered an asset.
  • Experience facilitating group programs (recreational and/or psychosocial support) a strong asset

Benefits

  • Salary commensurate with experience
  • 4 weeks of vacation
  • 10 paid sick days
  • 13 statutory holidays
  • RRSP contribution


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