Service Coordinator
3 days ago
Job Overview
Full-time - Permanent
Job Location: Kingsville/Windsor-Essex County
Looking to take the next step in your career?
The power industry supports all that we do. Emergency, Standby, and Prime power generation ensures everything from residential homes to institutional, commercial, and industrial infrastructure keeps moving. Dozens of industries rely upon power generation to support their enterprises, keep life-safety and healthcare systems operational, as well as to provide resiliency, comfort, and adaptability for their day-to-day processes.
Sound exciting? We may just have the job for you.
About CF Industrial
CF Industrial has been a family owned and operated business for more than 30 years. We are a dealer of Kohler Power Systems as well as several other brands of power system components, and we are active in the residential, institutional, commercial, and industrial markets. Over the last 30 years we have built a positive reputation as a well respected and reliable power solutions provider. Customers across Ontario rely on our services at the most critical times.
We are not corporately owned, and instead, you will work hand-in-hand with ownership as well as a team of driven individuals working in a welcoming and co-operative environment.
As a Service Coordinator you will…
● Coordinate and oversee generator deliveries and start-up procedures to ensure timely and efficient installations.
● Manage the job closing process and handle invoicing tasks promptly and accurately.
● Act as the central point of contact for service and repair calls, providing 24/7 dispatch support to our teams.
● Conduct proactive follow-up phone calls to customers to gather feedback and ensure satisfaction with our services.
● Efficiently process work orders, ensuring all necessary documentation is complete and accurate.
● Coordinate the maintenance activities of our rental fleet to guarantee their optimal functionality at all times.
● Oversee inventory levels and assist in optimizing stock levels to meet operational demands.
● Manage the handling and storage of materials, ensuring safety protocols and efficiency in material utilization.
Is this role right for you?
● You have strong customer service and communication skills
● You have experience scheduling and coordinating maintenance activities
● You have 1-2 years of relevant experience in a service role
● You are proficient in Microsoft Office, including Excel & Word
● You are knowledgeable about power generation
● You have a valid driver's license in good standing
CF Industrial is proud to offer this exciting career opportunity, and we take great pride in making CF a fulfilling place to work. At CF Industrial, we provide competitive compensation, comprehensive benefits (health, dental, vision, as well as life, accident, and illness insurance), travel allowances, robust professional training, as well as paid time off and a focus on work/life balance.
At CF Industrial, "*_We've got the Power"and we need you*_ to help us make it
Job Type: Full-time
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Education:
- Secondary School (preferred)
Experience:
- Microsoft Office: 1 year (required)
- scheduling and coordination : 2 years (required)
Work Location: In person
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