Receptionist/Administrative Assistant

1 week ago

Toronto, Ontario, Canada Soma and Soul Wellness Full time $17,600 - $19,000 per year

Soma and Soul Wellness is a multi-disciplinary wellness clinic located in the Toronto Beaches, helping our community feel vibrant and well.

Soma and Soul Wellness is recruiting a receptionist to complete our wellness team. The position requires high enthusiasm, appreciation for detail, exceptional organizational skill and an outstanding level of client service. The ideal candidate is a client-focused professional with clear communication skills and a team player. The role is responsible for monitoring and facilitating patients and coordinating our wellness team.

The Role:

  • Welcoming and greeting clients, guiding them throughout their visit and checking them in and out of their appointments
  • Processing payments for appointments and products
  • Customer service
  • Interacting with clients with professionalism and accuracy
  • Managing the bookings for the Soma and Soul wellness team
  • Assisting practitioners with administrative duties
  • Driving additional revenues by actively offering our services and encouraging repeat bookings
  • Sending reminder emails and calls to patients
  • Maintain client spaces to be clean and safe
  • Managing wait times with clients and updating them with accurate information regarding their appointment
  • Open and close procedures and prepare next day bookings
  • Foster client/clinic loyalty by creating a welcoming experience
  • Problem-solving in a fast-paced environment and timely responses to client issues and enquiries
  • Coordinating ordering, shipping and deliveries of products and medical supplies

The Requirements:

  • Must be available to work Mondays, Saturdays + one additional day (to be confirmed once hired)
  • Prior experience in an administrative/organizational role
  • Service industry and client care experience is an asset
  • Education in lifestyle, health and wellness is an asset
  • Strong organizational and time management skills
  • Previous experience with electronic medical records (ie, Jane App) is an asset
  • Intermediate-level skills in MS Office
  • Ability to multi-task
  • Ability to work well in a team environment

Work Remotely:

  • No

Job Types: Part-time, Permanent

Pay: $17.60-$19.00 per hour

Benefits:

  • On-site parking
  • Store discount

Work Location: In person

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