Inside Sales Representative

1 week ago

Limoges ON, Canada Jean-Claude Cayer Enterprises Ltd Full time $42,000 - $77,000 per year

Location: Limoges, Ontario K0A2M0

About Us:

At JCCayer, we are proud to be a leading retailer of Milwaukee Power Tools and other premium industrial brands. We specialize in serving contractors, tradespeople, and serious DIYers who expect knowledgeable service and top-quality products. We are looking for a motivated and technically minded Inside Sales Representative to join our growing team.

Position Overview:

As an Inside Sales Representative, you will play a key role in delivering exceptional customer service while providing knowledgeable advice on power tools, construction equipment, and related accessories. You are not just processing transactions — you are building relationships and helping customers find the right solutions for their projects.

Responsibilities:

  • Engage customers in a consultative sales process to understand their needs and recommend the best solutions.
  • Maintain a strong knowledge of power tools, accessories, and equipment (Milwaukee, DeWALT, Makita, Metabo HPT, etc.).
  • Create and process sales orders, quotations, and special orders accurately.
  • Assist customers in-store, by phone, and by email with technical product inquiries.
  • Support merchandising, inventory management, and showroom presentation.
  • Stay current on new product lines, promotions, and technical specifications.
  • Contribute to a high-performance sales environment focused on exceeding customer expectations.

Qualifications:

  • Minimum 2 years' experience in retail or inside sales, preferably in power tools, industrial equipment, hardware, or construction supplies.
  • Strong product knowledge of contractor-grade tools is a major asset.
  • Ability to work in a fast-paced, technical retail environment.
  • Professional communication skills and a customer-first attitude.
  • Detail-oriented, organized, and comfortable using POS and inventory management systems.
  • Bilingual (French/English) is considered an asset (optional based on your location).

What We Offer:

  • Competitive hourly wage plus commission opportunities.
  • Employee discounts on top brands.
  • A dynamic and supportive team environment.
  • Opportunities for advancement and product training from industry-leading manufacturers.

Important:

This is a technical sales position focused on advising customers and building solutions — it is not a cashier or general retail clerk role.

Job Type: Full-time

Pay: $52,000.00-$77,000.00 per year

Experience:

  • Sales: 1 year (preferred)

Work Location: In person

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