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Senior Murex Platform Analyst-(Hybrid)

2 weeks ago

Vancouver, British Columbia, Canada Central 1 Full time $120,000 - $130,000 per year

Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit

What we offer:

  • Work-life flexibility
  • Hybrid work environment
  • Variable annual incentive plan
  • Generous annual vacation allotment
  • Top-notch flexible benefits plan including family building and gender affirmation
  • Retirement Plan, matched contributions at 6%
  • Access to a learning platform and educational assistance support
  • Access to a virtual wellness platform
  • Career development opportunities
  • Wellness Flex Fund to support personal interest and activities
  • Day off to volunteer in your community and other paid time off options
  • Corporate discounts

*subject to employment agreement

Job Summary:

As a Senior Murex Platform Analyst on the Central Team, you'll play a key role in supporting the success of our Treasury Front Office, Market Risk, Back Office, Payments, Middle Office, and Treasury Accounting teams. You'll work closely with stakeholders, technical teams, and third-party vendors to help maximize the value of our Murex (Mx3) platform.

In this role, you'll help ensure the smooth day-to-day operation of Murex, leading everything from small enhancements to major strategic projects, and driving ongoing innovation and improvements across the platform.

We're looking for someone with strong analytical and critical thinking skills, who thrives in high-pressure situations and enjoys collaborating across different areas. You'll have the opportunity to identify ways to enhance operational efficiency while contributing to meaningful, impactful change

What you'll be doing:

  • Ensure Reliability of EOD/Intraday Batches:
    Manage the smooth running of all intraday and end-of-day (EOD) processes in the Murex platform. This includes start-of-day setups, workflow triggers, scheduled reports, and automated interfaces. Quickly investigate and resolve any batch failures or delays to keep operations running smoothly.
  • Platform and Environment Support (Linux/Sybase):
    Provide advanced technical support for Murex running on RHEL Linux and Sybase ASE; perform system-level troubleshooting (e.g., memory usage, disk space), write and optimize shell scripts, and work with DBAs to diagnose database performance and locking issues.
  • Integration & Interface Management:
    Monitor, maintain, and enhance numerous real-time and batch-based integration points (e.g., trade feeds, market data, confirmations, settlements etc.) between Murex and upstream/downstream systems (e.g., Bloomberg, Currenex, banking and accounting platforms).
  • Agile Project Management & Delivery:
    Champion the adoption of agile methodologies within Murex support and delivery streams to better manage workload and improve delivery cadence.
  • Incident and Problem Management:
    Lead root cause analysis for high-severity production incidents, write detailed incident reports, and implement long-term fixes or preventive measures; coordinate closely with application support, infrastructure, and development teams.
  • Job Scheduling & Automation Oversight:
    Own and maintain control over Murex scheduler configurations (e.g., Datamart batches, workflows, interface jobs); ensure proper dependency mapping, monitor job health, and continuously improve automation and alerting mechanisms.
  • Release and Change Management:
    Oversee planning and execution of Murex application upgrades, patches, and configuration changes; coordinate testing, deployment, and rollback procedures to minimize risk and ensure production stability.
  • Performance Monitoring and Optimization:
    Analyze platform performance across compute, storage, and database layers; identify and resolve bottlenecks affecting latency or throughput, especially during risk or reporting crunch times; recommend tuning changes at the OS, DB, or application level.
  • Technical Documentation & Knowledge Sharing:
    Maintain accurate and comprehensive technical documentation (runbooks, SOPs, architecture diagrams); mentor junior team members and share best practices for Murex operations and platform management.
  • Audit, Compliance, and Resilience Support:
    Ensure platform activities comply with IT controls and regulatory standards; support internal and external audits, DR testing, and security hardening efforts.
  • Cross-functional Coordination:
    Act as a technical liaison between front office, risk, operations, infrastructure, and vendor teams to ensure alignment on priorities and facilitate timely issue resolution and platform enhancements.
  • Other duties and tasks as assigned to support operational objectives

What you'll have:

  • Bachelor's degree in quantitative or technical discipline (e.g., Computer Science, Engineering, Finance), with experience in end-to-end systems delivery and support.
  • 5+ years' hands-on experience supporting the Murex application in Banking, Financial Services, or Capital Markets or equivalent industry required.
  • Proven track record in IT application support roles for at least 5 years, including system implementations, upgrades, conversions, and testing across complex environments.
  • Strong understanding of Murex architecture, infrastructure, and environment management, including deployment models and system dependencies.
  • Direct experience configuring and supporting MxML workflows, interface development, and troubleshooting data integration points.
  • Advanced proficiency in SQL and shell scripting, with solid hands-on experience in Sybase or Oracle, Linux/UNIX systems, APIs, and web services.
  • Demonstrated expertise in release and configuration management processes, version control tools (e.g., Bitbucket), and CI/CD concepts.
  • Proficiency with operational tools including JIRA, Confluence, Excel, SharePoint, and observability platforms such as Splunk or AppDynamics.
  • Familiarity with ITIL practices for incident, problem, and change management; able to lead root cause analysis and implement preventive solutions.
  • Excellent verbal and written communication skills, with proven ability to collaborate across technical teams, business stakeholders, and vendors.
  • This role will require work after scheduled hours, weekends or holidays to support operational incidents or customer needs with little notice. The work is computer-based and often performed seated. Frequent visual attention is required. The role requires 24x7

Salary range:
$120,000-$130,000

The salary range represents the job rate determined for the successful candidate who is fully competent in the role. The actual salary will vary depending on market conditions and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.