Lead Customer Service Representative

6 days ago

Mississauga, Ontario, Canada RBGlobal Full time $45,000 - $65,000 per year
Description

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. 



Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth. 



Listen for yourself to what our own employees have to say, through a live preview of our role: Driving Talent: Customer Care Teaser ) 



What Do IAA Customer Service Reps Do? 



Provide a variety of customer support services through the mail, telephone, and direct personal contact 



Process orders and assignments and enter data into our internal computer systems 



Reference pricing and delivery information 



Respond to customer questions, inquiries, and requests 



Set up new and maintain existing records 



Perform word processing assignments, filing, and related clerical duties 



Process paperwork in preparation for auction day, securing necessary approvals 



Assist with other duties around the office to help out 



What are the Requirements? 



Ability to communicate comfortably with customers 



A phenomenal teammate, willing to assist your peers 



Digital literacy 



Time management skills 



Positive attitude 



Ability to work independently 



Strong interpersonal skills 



Professional and clean appearance 



In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations. 



About IAA, an RB Global, Inc. company: 



IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois. 



  • Customer Service Representative

    1 day ago

    Mississauga, Ontario, Canada Fine Sight Solutions Full time $40,000 - $60,000 per year

    Our Customer Service Representatives (CSR) are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative (CSR) will receive two weeks of intensive hands-on training to become a resident expert...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada ASC Engineered Solutions Full time $24 - $27

    Customer Service RepresentativeDepartment: SalesEmployment Type: Full TimeLocation: Mississauga, Ontario, CACompensation: $ $26.50 / hourDescription The Customer Service Representative provides effective customer service for all internal and external customers. Key ResponsibilitiesResponsible for communicating with customers via phone, email, fax,...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada Reliable Automatic Sprinkler Co., Inc. Full time $40,000 - $80,000 per year

    Customer Service RepresentativeEastern Canadian SalesReliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system components and fabricated piping solutions to the fire sprinkler industry since 1920. Today, Reliable is in its fourth...

  • Customer Service Representative

    3 days ago

    Mississauga, Ontario, Canada Colourific Coatings Ltd. Full time $60,000 - $80,000 per year

    About UsColourific Coating Ltd. is a leading powder coating company in Canada for aluminum and steel products. Our powder coatings processes and applications comply to the American Architectural Manufacturers Association (AAMA) stringent specifications. Combined with superior quality assurance systems, just-in-time delivery, clients are provided with...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada Stream Logistics, A TFI International Company Full time $45,000 - $65,000 per year

    Company DescriptionStream Logistics, a subsidiary of TFI International Inc., provides expert transportation, warehousing, and distribution solutions to meet each client's unique requirements. As part of one of Canada's largest providers of transportation and logistics services, Stream Logistics leverages its sister companies to offer an extensive range of...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada Aunty's Kitchen Full time US$30,000 - US$45,000 per year

    Job Title: Customer Service RepresentativeLocation: Aunty's Kitchen – Erin Mills, Mississauga, ONJob Type: Part-time/Full-timeCompensation: Competitive hourly wage + tipsAbout UsAunty's Kitchen is a vibrant Pakistani casual restaurant known for its flavorful dishes and warm hospitality. Located in Erin Mills, we offer a diverse menu inspired by traditional...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada Sheridan Student Union Full time $36,814 - $40,399 per year

    JOB DESCRIPTION  Position:Customer Service Representative (CSR)Reports to:Director of Services and Assistant Services ManagerPay rate:$17.87/hourHours:Monday – Friday 9am – 5pm (hours may vary and up to the discretion of the SSU and the College) 8-15 hours per weekLast Updated:November 2025Term:  November 2025 – April 2026.Location:HMCSCOPE AND...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada Fuze Logistics Services Inc Full time $45,000 - $65,000 per year

    Customer Service Representative Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.We are seeking a Customer Service Representative to join our team in MississaugaThe successful...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada U-Haul Full time $30,000 - $40,000 per year

    Location:2700 Royal Windsor Dr, Mississauga, Ontario L5J1K7 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service...

  • Customer Service Representative

    3 days ago

    Mississauga, Ontario, Canada Primerica Full time $40,000 - $60,000 per year

    About this PositionWe are looking for Customer Service Representative to join our Communications Department.Responsibilities and QualificationsRESPONSIBILITIES:Handle incoming client/agent calls regarding mutual fundResponsible for providing complete and accurate information to caller by using the department manual, training sessions and system as sources of...