Lot Attendant

Job Title: Lot Attendant

Job Location: Delta, BC

Wage: Competitive wage

Employment Status: Seasonal FT

Reports to: Station Manager

Position Summary

Are you an experienced and motivated lot attendant looking for an exciting seasonal opportunity? Look no further CanaDream, one of Canada's largest RV companies, is seeking a dedicated and detail-oriented Lot Attendant to join our team for the upcoming 2024 season.

As a Lot Attendant at CanaDream, you will play a crucial role in maintaining the appearance and organization of our lot. Your responsibilities will include ensuring that our lot is neat, clean, and tidy, creating a welcoming environment for our customers. This is a fantastic opportunity to work in a dynamic and supportive team, where your efforts will directly contribute to the overall customer experience.

Company Overview

CanaDream is one of Canada's leading RV rental and sales companies. We offer a wide range of RVs, including camperized vans, motorhomes, and truck campers, for both rental and purchase. With seven locations across Canada, including Calgary and Edmonton (Alberta), Vancouver (British Columbia), Whitehorse (Yukon), Toronto (Ontario), Montreal (Quebec) and Halifax (Nova Scotia), we provide our guests with the opportunity to explore Canada at their own pace. Enjoy the very best Canadian hospitality from our incredible Crew, who service, prepare, and deliver a wow factor for every rental and purchase. Our mission is to deliver a first-class RV vacation experience, and we pride ourselves on our exceptional customer service and high-quality vehicles. As we celebrate our 31st anniversary, we continue to grow and innovate, ensuring memorable experiences for our guests and a supportive, inclusive environment for our crew members.

Essential Duties and responsibilities

• Providing General Shop Help: Assisting with various tasks around the shop to support overall operations. This includes helping with maintenance, repairs, and other duties as needed.
• Assisting RV and PDI Technicians: Working closely with RV and Pre-Delivery Inspection (PDI) technicians to assist with their tasks. This may involve handing tools, holding parts in place, or performing minor repairs under supervision.
• Vehicle Handling: Drive vehicles to and from storage lots and mechanical shops, refuel RVs at local gas stations, and position vehicles on the lot for colleagues and guests.
• Picking Up Parts from Suppliers: Collecting necessary parts and supplies from local suppliers to ensure that the shop is well-stocked and that technicians have the materials they need to complete their work efficiently.
• Cleaning and Maintaining the Shop: Keeping the shop clean and organized by putting away tools, sweeping the floor, and ensuring that workspaces are tidy. This helps maintain a safe and efficient working environment.
• Maintaining a Safety-Conscious Attitude: Prioritizing safety in all tasks and responsibilities. This includes following all safety protocols, wearing appropriate personal protective equipment (PPE), and being vigilant about potential hazards. Must ensure that all activities are conducted in a safe manner to protect themselves, other crew members, and the guests.
• Embracing CanaDream's Brand Voice and Best Practices: Adhering to CanaDream's standards and guidelines to ensure consistency in service and operations. This includes following established procedures and representing the brand positively.
• Working with Crew /Tribe Members: Collaborating with fellow team members to enhance the overall experience for guests and customers. This involves effective communication, teamwork, and a commitment to providing excellent service.
• Reporting Needed Repairs: Promptly reporting any identified repairs or maintenance issues to the RV or PDI technicians or the immediate supervisor. This ensures that problems are addressed quickly and efficiently.
• Performing Other Tasks as Required: Taking on additional duties as needed to support the shop and the team. This may include a variety of tasks that contribute to the overall success of the operation.

Skill Set, Education, and Experience

• Valid Driver's License and Clean Driver's Abstract: Candidates must possess a valid driver's license and a clean driver's abstract. Additionally, they should be able to work various shifts, including weekends and holidays, to meet the demands of the role.
• Self-Directed and Motivated: The ideal candidate is self-directed, motivated, and proactive, taking initiative to complete tasks efficiently and effectively. They are fiercely accountable, ensuring that responsibilities are met with a high level of commitment.
• Experience: Having 1-2 years of experience as a lot attendant is an asset. This experience helps in understanding the nuances of the role and performing tasks with confidence.
• Learning and Attention to Detail: A strong willingness to learn and an exceptional attention to detail are crucial. The candidate should be eager to acquire new skills and ensure accuracy in all tasks.
• Positive Interpersonal Skills: The candidate should possess positive interpersonal skills, maintaining a friendly and professional attitude and energy when interacting with colleagues and customers.
• Flexibility and Adaptability: Flexibility and adaptability are essential, as the role may require multitasking and adjusting to varying demands and schedules.
• Teamwork and Independence: The ability to work both independently and as part of a team is important. The candidate should be comfortable taking initiative on their own while also collaborating effectively with team members.
• Familiarity with RVs: Familiarity with B and C Class RVs is an asset. This knowledge can help in efficiently handling and organizing the vehicles, as well as assisting customers with their inquiries

Working Conditions 

• Seasonal or Permanent: Position is seasonal, with employment during specific times of the year.
• Indoor and Outdoor Work: Lot attendants often work both indoors and outdoors, depending on the tasks at hand. This means they need to be prepared to work in various weather conditions, including rain, snow, heat, and cold.
• Physical Demands: The job can be physically demanding, requiring standing, walking, and moving around the lot for extended periods. Lot attendants may also need to lift and carry objects, such as cleaning supplies or vehicle parts, which can weigh up to a certain limit.
• Exposure to Weather Conditions: Since a significant portion of the work is done outdoors, lot attendants are exposed to different weather conditions. They need to dress appropriately for the weather and be able to perform their duties regardless of the conditions.
• Safety and Security: Lot attendants are responsible for maintaining the safety and security of the lot. This includes monitoring for any suspicious activities, ensuring vehicles are locked and secure, and reporting any issues to management.
• Customer Interaction: Lot attendants often interact with customers, aiding with locating vehicles, answering inquiries, and offering excellent customer service. This requires good communication skills and a friendly demeanor.
• Routine Maintenance: The role may involve performing minor maintenance tasks on vehicles, such as washing, checking tire pressure, and topping up fluids. Attention to detail and the ability to follow procedures are important for these tasks.

Disclaimer

The job description is a summary of typical responsibilities and may not include all tasks and duties assigned to the jobholder. There may be responsibilities, tasks, and duties of the jobholder that might differ from those outlined in this job description.

Equal Opportunity Employer Statement

We remain an inclusive and equal opportunity employer committed to providing accommodation for all applicants upon request at any stage of the selection process.

If you like the sound of all of this, are ready for a challenging yet rewarding role within a supportive team, and believe you possess the required skills and experiences, then please apply