Data Entry
22 hours ago
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Handling data entry tasks and collating and updating information in to the system.
- Assisting in filing and scanning of documents.
- Providing ad hoc administrative support to the team as required.
- You have at least 1 year experience within a Customer Service or Data Entry role, ideally within the Retail, Hospitality, Leisure, Travel and Media & Entertainment industry.
- You have good computer skills ( MS Word, Excel, Powerpoint).
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are organised and have good interpersonal skills.
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are a strong team player who can manage multiple stakeholders
- Flexible working options
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