logistics assistant

WHO WE ARE
When it comes to health, we're always looking for ways
to push for better. It's why we were founded in the first place. In 1957, our
founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health
by forgoing her own medicine to pay for her sick daughter's prescription. He
knew there had to be a better way. So, he introduced North America's first
prepaid drug plan, and GreenShield was born as a not-for-profit with a mission
to support better health for all Canadians.

We aren't just a health and benefits company. We're
the only not-for-profit social enterprise that brings worlds of coverage and
care together, all in one place.
We're noble challengers, purposefully building a better
way and we need the best people to help us create a more holistic approach that
takes care of the mind and body.

Our mission is to create better health for all
Canadians, and we know that starts with our employees. 

THE
ROLE IN A NUTSHELL

• Assist with scheduling and dispatching responsibilities such as record keeping and scheduling. 
• Providing back-up support and organization for Pharmacy operations 
  Filing and administration 
• Outreach to customers and patients (via phone, text, or email) for scheduling timely deliveries. Support patients with inquiries and investigations into missed deliveries, order status, and other order related communications as needed. 
• Coordinating deliveries and routing orders on the logistics software for in-house deliveries, local couriers, and third-party logistics companies  
• Preparing orders for shipments as per GreenShield Pharmacy Shipping protocols, and coordinating third-party logistics pickup and drop off. Includes pharmacy prescription orders, health store orders, specialty clinic shipments. 
• Office management - cleaning, ordering and stocking pharmacy and business supplies, shipping/receiving, administration as needed. 
• Support the Manager, Logistics and Warehouse and Pharmacy Manager in continuous improvement and optimization of shipping/receiving and logistics processes at GreenShield Pharmacy 
• Receiving shipping orders and performing quality control following cold chain procedures. Includes medications, health store, pharmacy and office supplies, and other orders as the business necessitates 
• Prepare shipping labels and prepare packages following delivery protocols, and when applicable cold chain procedures. 
• Ensure pharmacy and shipping materials are well stocked in daily-weekly basis, keep inventory and order new supplies. 
• Assist with deliveries during working hours if required or to fill in for staff during holidays, have a full G License. 
• Responsible in incoming and outgoing shipping products. Coordinate the flow of materials throughout the company with other pharmacy sites 
• Dispose of cardboard boxes into dumpster in parking lot on a daily basis. 
• Constant open communication with drivers to ensure that operations continue to run smoothly and efficiently.
• Communicate with courier customer support as needed. 
• Manage and support the customer service interactions between the clinical staff, patients, and the patients' clinics from a shipping/logistics standpoint 
• Arriving to the office in the morning (8:00AM-9:00AM) to collect and check that all medications are ready and packed for delivery. 
• Communicate and coordinate as needed with the Logistics and warehouse team at other GreenShield sites 
• Act as a representative of the GreenShield Pharmacy 
• Care for designated GreenShield/NKS automobiles 
• Assisting with day-to-day duties as delegated by the pharmacy manager. 

• The ability to work independently. 
• Highly organized, and self-driven individual 
• 2+ years' experience in shipping, logistics, or warehouse environment
• Must have a valid G license 

Note: this role is on-site in London, Ontario – Monday to Friday 

THE CULTURE
We believe a career should be meaningful. Not just a
means to earn a living. Our culture is one where everyone's voice is heard and
valued. Because that's what it takes
to create better health for all. We dare to challenge the status quo. And we're
driven by people who have challenged theirs.  We believe that your
workplace should empower you to be the best version of yourself. That's why we provide a
place where you can be inspired, challenged, and rewarded. 

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are
critical to our overall success. Inclusivity makes us a stronger, smarter and
more informed organization. Being intentionally inclusive of diverse
backgrounds, perspectives and experiences will enhance our company culture to
positively impact how we support our communities. A career at GreenShield isn't just about personal
achievements, it's about making a
difference together.

Here's to Better Health for All

A
FEW MORE DETAILS
Proficiency in English is required
for this position. As part of this role, you will be required to communicate
with colleagues or customers who use English as their primary language.  By requiring English proficiency for this
position, we aim to ensure that our employees can excel in their roles,
collaborate, and communicate effectively, and contribute to the success of our
organization. 

GS supports diversity, equity and
inclusion in our teams and communities, and we value the unique contributions
made by all. Even if your experience doesn't align perfectly to every
requirement, we invite you to apply.   We encourage applications from
all candidates and will accommodate needs under human rights legislation
throughout all stages of the recruitment and selection process. Please let us
know of any accommodation through Information received relating to
accommodation will be addressed confidentially. 

Providing this information gives
GS consent to use your personal information to assess your suitability for
specific positions, future opportunities or for your personnel file. Your
résumé will be held in strict confidence and will be viewed only by the
Organization. Information may be stored outside of Canada and could be used for
aggregate statistical purposes (which uses no personal identification).