F&I Specialist,

6 days ago

Guelph ON NK C, Canada Guelph City Mazda Full time $60,000 - $80,000 per year

Position: F&I Specialist – Full Time, 40 hours per week

Location:Guelph, ON

Job Summary

Queenston Automotive Group's, Employee Value Proposition is centered around fostering a dynamic and collaborative work environment where teamwork, passion, innovation, results, and action are not just our core values but the driving force behind our over 55 years of success. What our employees do truly counts, and we empower them to contribute their unique skills and perspectives to make a meaningful impact. We provide a supportive and inclusive workplace where every team member is empowered to make a difference.

We are seeking a skilled F&I Specialist to oversee all aspects of the financing and insurance process. In this role, you will work closely with customers, sales staff, and financial institutions to ensure seamless transactions while maximizing profitability. Your expertise in finance, compliance, and customer service will be essential in driving our business forward.

Key Responsibilities:

  • Work with customers to understand their financing needs and provide tailored solutions.
  • Present financing options and related products to customers.
  • Process finance transactions and ensure % compliance with province laws and regulations.
  • Maintain relationships with lenders and insurance providers to optimize product offerings.
  • Handle customer inquiries and resolve issues related to financing and insurance.
  • Follow up with customers to ensure satisfaction.
  • Build rapport with customers to create a base of referrals.
  • Provide exceptional customer experience to drive loyalty.

Qualifications

  • Previous experience in Financial Services Manager role considered an asset.
  • Minimum of 2 years of automotive dealership experience
  • Current OMVIC License
  • Valid Driver's License

Skills, Knowledge and Abilities Required

  • Strong understanding of dealership accounting practices.
  • Ability to be professional and deliver exceptional service to clients.
  • A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
  • Strong organizational and time management skills.
  • Detail oriented, self-motivated, and resourceful.
  • Excellent organizational skills with attention to detail.
  • Ability to work in a fast-paced environment and handle multiple priorities.
  • Requires accuracy, attention to detail, and clear communication with other team members and departments in the dealership.

We offer competitive compensation packages, comprehensive benefits, and ongoing learning opportunities to ensure our employees thrive personally and professionally.

Join us in shaping the future, where your passion, innovation, and actions truly matter.

Forward your resume and cover letter to

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process.

We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.

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