Administrative Assistant

5 days ago

Nanaimo BC VS X, Canada Vi Granite @ Quartz Countertops Full time $40,000 - $50,000 per year

About Us:

We are a locally owned and operated family business specializing in custom countertop fabrication and installation. Known for our craftsmanship, customer service, and attention to detail, we take pride in helping customers bring their vision to life. We're currently seeking a reliable and organized Administrative Assistantto join our team and provide both office and sales support.

Position Overview:

As our Administrative Assistant, you'll be an essential part of our team, handling day-to-day administrative duties while also assisting with sales-related tasks. You'll work closely with our customers, vendors, and internal team to keep projects moving smoothly. This role is ideal for someone who enjoys multitasking, has great people skills, and thrives in a supportive and busy work environment.

Responsibilities:

Administrative Duties:

  • Answer and direct phone calls and emails

  • Greet customers and clients in person and over the phone

  • Schedule appointments, installations, and deliveries

  • Prepare files for templates and installations

  • Maintain accurate job files and records

  • Assist with invoicing, billing, data entry, and bill payments.

  • Perform general office duties (filing, ordering supplies, etc.)

  • Support the owners and team with administrative tasks as needed

Sales Support Duties:

  • Assist customers in the showroom by answering questions and providing product information

  • Help prepare quotes, estimates, and proposals

  • Follow up with customers and vendors regarding quotes, materials, and timelines

  • Maintain updated product catalogs and pricing sheets

  • Order product and maintain inventory

  • Coordinate with the fabrication and installation teams to ensure smooth project flow

Qualifications:

  • Previous administrative or office experience preferred

  • Experience in sales or customer service

  • Strong communication and interpersonal skills

  • Highly organized and detail-oriented

  • Comfortable with computers and office software (QuickBooks experience is a plus)

  • Ability to learn product details and assist customers with confidence

  • A team player with a positive attitude and willingness to take initiative

What We Offer:

  • Competitive hourly wage depending on experience

  • Supportive, family-focused work environment

  • Full-time, stable hours

  • Opportunities to learn and grow within the company

How to Apply:

Please send your resume and a brief cover letter telling us why you're a great fit for our team to , or apply in person at 1955 Boxwood Road, Nanaimo.

We look forward to welcoming someone who values hard work, good people, and quality service as much as we do

Job Type: Full-time

Pay: $21.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Life insurance

Work Location: In person

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