Senior Product Manager

As Marqeta's Senior Product Manager for Credit, you will lead product strategy for the Accounts team, serving as the strategic owner of our credit ledger. You'll partner with engineering and cross-functional teams to manage complex product builds from discovery to launch, while acting as the subject matter expert for our credit platform architecture. This role sits at the intersection of payments innovation and credit operations, directly impacting how our customers design, launch, and scale their credit programs.

You will own a critical area of Marqeta's Credit Platform that manages the ledger for all credit accounts, ensuring seamless integration with our broader issuing processing capabilities and the comprehensive program management tools we've built since our launch.

We work Flexible First. This role can be performed remotely anywhere within the Greater Toronto Area, Ontario or Vancouver Metro Area, BC. We'd love for you to join us

The Impact You'll Have

• Define and own the strategic roadmap for the credit accounts platform, aligning with Marqeta's broader credit platform vision and company goals
• Shape the evolution of our credit system of record to support innovative product features and flexible payment cycles
• Work cross-functionally across product, engineering, operations, legal/compliance, and risk teams to bring new products and features to market with our external customers
• Lead complex, multi-stakeholder initiatives that span credit account lifecycle management and customer experience optimization
• Write detailed product requirements and technical documentation to guide engineering teams building scalable backend systems and APIs
• Collaborate closely with engineering on system architecture decisions that impact account management, transaction processing, and data integrity
• Ensure robust API design that enables customers to integrate credit account functionality seamlessly into their applications
• Use data-driven prioritization to manage timelines and trade-off decisions across competing product builds
• Analyze account performance metrics, customer usage patterns, and operational efficiency to inform product roadmap decisions
• Balance quantitative insights with qualitative customer feedback to optimize the credit account experience
• Develop deep subject matter expertise within credit account management, becoming the go-to resource for complex technical and business questions
• Enable customers to launch differentiated credit programs by providing flexible account management capabilities and customizable user experiences

Who You Are

• 5+ years of product management experience in credit cards, lending, or payments
• 5+ years of hands-on experience with backend systems and API development - you can speak fluently with engineering teams about system architecture and data models
• Deep technical acumen with familiarity across APIs, distributed services, and modern production support practices
• Excellent analytical and problem-solving skills with attention to detail - you can identify root causes in complex systems and drive accountability for resolution
• Exceptional communication skills - ability to simplify and explain complex technical and regulatory issues to a wide range of stakeholders, from engineers to external customers
• Effective influence and collaboration at all levels of the organization, with experience managing up, across, and down
• Proficient in data analysis and comfortable using metrics to make prioritization decisions and measure product success

Nice-To-Haves

• Familiarity with credit card operations: billing, payments, disputes, account management, and regulatory compliance frameworks
• Understanding of payment technology best practices and regulations

Typical Process

• Application submission
• Recruiter phone call
• Hiring manager video call
• Virtual "Onsite" consisting of 4, 45 min calls
• Presentation
• Offer

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 107, ,700

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual "development dollars" to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

Marqeta is on a mission to change the way money moves. We're one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don't need to be a Payments expert to join the Marqeta Team, let us help you with that.  This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy 

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. 

Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.

Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.