Splunk ITSI SME
1 week ago
Contract: 12 months + Possible Extension
Payrate: $62/hour
Required Skills & Experience
- 5+ years working with Splunk Enterprise in large-scale environments.
- 3+ years of hands-on Splunk ITSI implementation experience
- Expertise in service modeling, KPIs, dashboards, correlation searches, and episodes.
- Experience integrating ITSI with ServiceNow (required) and Jira (nice-to-have).
- Ability to onboard telemetry from diverse sources into ITSI.
- Familiarity with AIOps pipelines, predictive incident detection, and alert noise reduction.
- Scripting skills (Python, Shell, PowerShell) are an asset.
Nice to Have Skills & Experience
- Experience supporting Application Operations and SRE teams.
- Knowledge of clustering (indexer/search head), to be confirmed.
- Splunk certifications: Admin, ITSI Implementation, or Architect.
Job Description
Insight Global is looking for a Splunk IT Service Intelligence (ITSI) SME to lead the implementation of ITSI within a large-scale AIOps initiative. This role sits within Application Operations and will focus on deploying, configuring, and integrating ITSI across enterprise monitoring programs while driving real-time service visibility and automated incident response.
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