Beauty Spa Receptionist, Mandarin
1 week ago
Job Overview
We are seeking a dynamic and organized Receptionist to be the first point of contact for our company. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. As a Receptionist, you will play a crucial role in enhancing the customer experience while supporting our team with administrative duties.
Duties
- Greet and welcome visitors in a professional and friendly manner.
- Manage incoming calls, directing them to the appropriate personnel while maintaining excellent phone etiquette.
- Handle customer inquiries and provide information about products and services, showcasing upselling techniques when appropriate.
- Maintain an organized reception area and ensure all necessary supplies are stocked.
- Perform cashiering duties, including cash handling and processing transactions accurately through the POS system.
- Assist with scheduling appointments and managing calendars for team members.
- Support merchandising efforts by displaying promotional materials effectively.
- Conduct product demos as needed to enhance customer understanding of offerings.
- Collaborate with sales teams to provide technical sales support and improve customer engagement.
- Utilize time management skills to prioritize tasks efficiently in a busy environment.
Qualifications
- Proven experience in customer service or retail sales; experience in technology sales is a plus.
- Bilingual or multilingual capabilities are highly desirable, particularly in English and other languages.
- Strong organizational skills with attention to detail and the ability to manage multiple priorities simultaneously.
- Excellent communication skills, both verbal and written, with a focus on effective phone etiquette.
- Basic math skills for cash handling and transaction processing.
- Familiarity with POS systems and merchandising techniques is preferred.
- Ability to work collaboratively within a team while also demonstrating independence when required. Join our team as a Receptionist where your contributions will be valued, and your professional growth will be supported
Job Types: Full-time, Permanent
Pay: $17.20-$24.32 per hour
Work Location: In person
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