Senior Manager, Client Partner

5 hours ago


Toronto, Ontario, Canada Snap Inc. Full time

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We're looking for a Senior Manager, Client Partner to join Snap Inc As a senior leader you will manage a team of Client Partners and Account Managers across SMC's Americas business. You will need to have natural leadership skills; the ability to coach, develop, and upskill a technically minded sales organization; and strong senior level client-facing skills. This leader should have a deep understanding of the performance of top medium customers accounts at Snap and a proven track record of providing the voice of customer to teams such as product, sales engineering, data science & data analytics, marketing science and sales finance to further customer outcomes via Snap ads. 

What you'll do:

  • Have command of and be responsible for the growth of NA's medium customers business at Snap and be able to inform & coach client teams on trends in constituting segments 

  • Manage a team of Client Partners and Account Managers

  • Build and manage relationships with key senior clients, measurement and agency partners, and performance advertising consultants

  • Hold your team accountable to revenue quotas and KPIs such as same store sales growth

  • Define, execute, and deliver KPI-driven measurement strategies and narratives

  • Understand broad trends and translate into strategic areas and opportunities to drive growth of the business

  • Assist Sales leadership with determining individual quotas and account lists for team members

  • Coach, mentor and help grow high performers to drive cross-company collaboration and impact beyond achievement to quota 

Knowledge, Skills & Abilities:

  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization (internally and externally)

  • Can facilitate meetings with multiple senior stakeholders

  • Proven ability to drive the sales process from plan to close

  • Strong business sense and industry expertise

  • Excellent mentoring, coaching and people management skills

  • Embodies Snap values

  • Ability to travel as needed

Minimum Qualifications: 

  • Bachelor's degree in business, communications, marketing, or equivalent years of experience

  • 12+ years experience in digital media space

  • 2+ years of experience managing a team

Preferred Qualifications:

  • Proven track record of driving ad sales growth in key performance and brand advertising clients and partners 

  • Analytical rigor and critical thinking in driving decisions, trade-offs, and business insights to help inform Snap's ad solutions

  • Prior experience with Direct Response ad sales in a high growth business environment

  • Experience working effectively with cross-functional teams and all levels of management

If you have a disability or special need that requires accommodation, please don't be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we've got your back We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success



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