Trailer Admin Assistant

Fort Garry
Industries (FGI) is Canada's most trusted truck and trailer parts, sales, and
service provider. FGI group of companies has over 500 employees with locations
across Canada.

With over 100
years of service under our belt, we are always expanding and looking for
talented and motivated people to join our team and help with our continued
success Joining FGI means being part of a forward-thinking team shaping the
future of the transportation industry.

Our Langley, BC branch has an exciting opportunity for a Trailer Admin Assistant.

What You Will
Do

The Trailer Admin Assistant provides administrative support for the assigned trailer location and assists with the documentation of trailer activities in coordination with the head office. You will work with your branch Team Members to deliver a high-quality customer experience that exceeds customer expectations through the following tasks:

• Greet and
support customers as the first on-site point of contact, ensuring their needs
are understood and addressed efficiently.

• Act as a
liaison between customers and suppliers to resolve issues, warranties, and
inquiries.

• Communicate
clearly and professionally with customers, supervisors, and coworkers.

• Provide
administrative support to the trailer sales team throughout the sales process
and daily operations.

• Maintain an
accurate and up-to-date customer contact database.

• Perform basic
bookkeeping and invoicing functions.

• Manage
expenses in accordance with FGI policies.

• Prepare
weekly sales activity reports, including competitor insights and market
conditions.

• Follow
supervisory direction and company procedures.

• Advertise and
market trailer inventory using approved tools and in alignment with FGI
guidelines.

• Support
annual inventory count processes.

• May support
shipping and delivery of customer orders.

• May pick up
orders in the warehouse for delivery and secure cargo (manual or forklift).

• Maintain
consistent attendance, punctuality, and adherence to assigned work hours.

• Demonstrate
cooperative, team-oriented behaviour and the ability to work independently.

• Contribute
ideas and suggestions to support continuous improvement initiatives.

• Other duties
as assigned.

What We Require

• High school
diploma or equivalent.

• 2–3 years of
general office experience, including administrative support, bookkeeping, and
invoicing.

• Experience
with a CRM system; background in Salesforce is required.

• High
proficiency in Microsoft Office, particularly Excel.

• Experience in
aftermarket or heavy-duty parts is preferred but not required.

• Excellent
customer service skills with a strong commitment to exceeding expectations.

• Strong
communication skills with the ability to provide clear, detailed information.

•
Team-oriented, cooperative, and able to work independently for extended
periods.

•
Professionalism, integrity, and adaptability.

• A disciplined
and solution-focused mindset.

• Commitment to
workplace safety and operational excellence.

What We Offer

• Competitive wage - PLUS Yearly bonus

•Great benefits – Health, Dental, Vision, and much, much more

• RRSP Matching

• Health
Spending Account –  up to $500 per year

• Discount on gym membership

• Retirement Perks

• And an overall great place to be

Fort Garry
Industries welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for candidates taking part in all
aspects of the recruitment and selection process.

Fort Garry
Industries is committed to the principle of Employment Equity. It is our goal
to achieve a workforce that is reflective of the citizens we serve. Employment
Equity promotes the principles of fairness, merit and equitable employment
representation. Fort Garry Industries values diversity in the workplace. Women,
Indigenous People, Visible Minorities and Individuals with Disabilities are
encouraged to apply and self-identify. The more inclusive we are, the better
our work will be. Creating a culture of equality isn't just the right thing to
do; it's also the smart thing.

Please visit our careers page to see more job opportunities