Employment Resource Advisor

Job Title: Employment Resource Advisor

Reports to: Team Lead, Work BC

Department: Work BC

Hours: 24.5 hours per week

• Mon: 9:00 am to 3:30 pm
• Tues: 9:00 am to 3:30 pm
• Wed: 9:00 am to 4:00 pm
• Thurs: 9:00 am to 3:30 pm
• Note: Monday and Wednesday from 3:30 pm to 5:30 pm WorkBC center is closed to clients.

JOB SUMMARY:

Agassiz Harrison Community Services is seeking an Employment Resource Advisor for its Work BC operation. The Employment Resource Advisor assists clients in the WorkBC resource area, ensuring all clients receive a high level of satisfaction and are provided with a consistent, professional, and welcoming environment. This role provides clients with the information, tools, and resources to enable them to undertake job search, career planning, self-assessment, labour market research or other employability-related activities as independently as possible. This role also provides basic job search instruction and technical support, as appropriate. This role liaises with Employment Consultants and other staff to ensure that all services offered in the Self-Serve client resource area are current and appropriate to the community and for client needs. This role also performs various financial and scheduling tasks related to client participation in services.

KEY DUTIES AND RESPONSIBILITIES:

• Support client completion of a Preliminary Needs Assessment for all clients accessing self-serve or case management services through the online Employment Services portal.
• Provide resource area orientations and support clients with employment services and supports, including computer workstations with internet access, relevant software programs for job search, resume writing, access to labour market Information, photocopying, scanning and faxing.
• Support clients in registering for self-serve job search workshops.
• Source and maintain inventory of financial supports, track and record all aspects of clients' financial supports provided by Agassiz WorkBC.
• Process and provide invoices in a timely manner to accounts payable and accounts receivable.
• Assist in taking job posting information from employers and post to social media, job board and share with appropriate clients.
• Assist in checking WorkBC website and online resources daily for up-to-date job postings and maintain in-house job board.
• Assist in writing posts and monitoring comment activity for Agassiz WorkBC Facebook and Instagram pages.
• Contact clients to check in and remind them of upcoming appointments, workshops and provide general reception duties as required.
• Maintain client online files in real time to keep all forms of contact up to date.
• Maintain outlook calendar for all office team members and auxiliary office and boardroom bookings.
• Perform other duties as may be assigned and/or required.

QUALIFICATIONS AND EXPERIENCE:

• Applicants must possess either a post-secondary degree, diploma, or certificate in a related field OR demonstrated equivalent experience.
• 2 years related experience.

JOB SKILLS AND ABILITIES:

Essential Skills and Abilities:

• Solid understanding of confidentiality and other professional codes of conduct.
• Strong computer literacy especially Microsoft Office suite.
• Ability to work well with others and in a collaborative team setting.
• Good interpersonal skills coupled with strong verbal and written communication skills.
• Excellent administrative and organizational skills and ability to work independently and prioritize tasks effectively.
• Proficient in using various social media platforms.

Preferred Skills and Abilities:

• Experience working with individuals with complex barriers and a broad range of cultural backgrounds is considered an asset.
• In-depth understanding of job search techniques, career development, and issues relating to unemployment.
• Knowledge of the Agassiz labour market, community resources, government programs and employability skills and duties related to local employment sectors.
• Strong understanding of office financial procedures.
• Experience with WorkBC Integrated Case Management (ICM) is considered an asset.
• Proficiency in a second language.

OTHER REQUIREMENTS:

• Valid Drivers' license
• Vulnerable Criminal Record Check

RATE OF PAY AND BENEFITS:

• $25.95 per hour
• Three (3) weeks' vacation annually.
• Eligible for benefits package (dental, vision, pharmaceutical coverage, paraprofessional) after 3 months as per policy.

DEADLINE: Friday, December 5, 2025 at 4:30 p.m.

SUBMISSION: Please submit your resume with a cover letter to Only those shortlisted will be contacted.

Job Type: Full-time

Pay: Up to $25.95 per hour

Expected hours: 24.5 per week

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Work Location: In person