Manager, Software Delivery

Application deadline: October 30, 2025

Join the EDC Team

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid

Position: Manager, Software Delivery – Digital Delivery Working Capital Solutions (WCS) & Financing & Investments (F&I) group

Employment Type: Permanent

External - Compensation Details: 

• Mgr. Project Manager 19: Salaries typically range from $109,810 to $146,413 annually, based on qualifications and experiences, plus a performance-based incentive

Location

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 3 days per week. (subject to change)

• This role can be performed from EDC's headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Halifax, or Vancouver.

• Relocation assistance is available for candidates who meet the eligibility criteria.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.

• Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday's & no meeting Fridays.

• Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.

• Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.

• Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.

• Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.

Team and Job Overview:

The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences.  Digital & Technology Solutions has set out to achieve the following objectives for EDC:

·       Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC's 2030 business transformation.

·       Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.

·       Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.

·       Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.

As EDC aims to be the leader in helping all Canadian exporters go, grow, and succeed internationally, the Digital Platform Delivery & Architecture (DPDA) group in EDC plays a critical role in enabling leaders to leverage technologies by providing an easy-to-use, secure and fit-for-purpose digital business platform.

To better position ourselves for success, the Digital Delivery Working Capital Solutions (WCS) & Financing & Investments (F&I) group is seeking a Software Delivery Manager to implement the strategic technology vision by building an effective platform that supports the needs of EDC now and in the future.

The Software Delivery Manager will be responsible for the hands-on design, development, support, and operations of the WCS/F&I group. A key focus of this role is to oversee the end-to-end delivery lifecycle, proactively managing risks, blockers, dependencies, and scope. Success in this position requires fostering strong alignment between business, product, and engineering teams.

The ideal candidate will leverage their experience to guide solutions and provide technical leadership. This is not a hands-off leadership role. We are looking for a Software Delivery Manager who's just as comfortable jumping into full-stack code as they are guiding a team to build amazing products.

What you will be doing: 

Technical Oversight & Software Delivery:

• Stay close to the Tech: Hands-on with full-stack development, understanding architecture, and supporting the full stack applications with strong foundation in both Frontend (React/Vue/Java Script/Lua) and backend , .NET, C#).

• Guide engineering practices like code reviews, architectural decisions, and CI/CD pipeline health.

• Drive delivery across multiple projects: helping the team prioritize, unblock, and meet timelines.

• Maintain quality by embedding unit testing, automation, and performance monitoring into the product workflow.

• Champion scalable, maintainable, and secure development practices.

AI Driven Development:

• Support Engineering teams building or integrating AI-powered features, APIs, or infrastructure.

• Balance AI innovation with responsible engineering practices including model explainability, Reliability, and cost management.

Team Leadership & People Management:

• Lead, coach, and grow a team of engineers ensuring they feel heard, supported, and challenged.

• Manage a team of engineers, providing regular feedback, career growth opportunities, and performance reviews that matter.

• Support career development with structured plans, regular 1:1s, and transparent conversations.

Strategy, Collaboration & Stakeholder Management:

• Work closely with Product, Design, and Business teams to align on goals, scope, and timelines.

• Balance stakeholder expectations with team capacity and communicate trade-offs with clarity.

• Define and measure success through OKRs, delivery metrics, retrospectives, and continuous improvement.

• Contribute to longer-term strategic planning and tech vision.

• Build and manage the engineering delivery budget (headcount, cloud/tooling, consultants and vendor contracts).

What we are looking for: 

• Post-secondary degree in Computer Science, Engineering, or related field.

• Minimum of 10 years' hands-on experience in software development and technical architecture, ideally across full stack (front-end/back-end/API/cloud).

• Minimum of 2 years' experience in a Delivery Manager role or similar, overseeing technical staff or project teams.

• Demonstrated ability to lead and inspire diverse, cross-functional teams; including junior and senior staff, by fostering an inclusive, collaborative, and high-performance culture aligned with EDC's values.

• Advanced knowledge in Web services, microservices, and API development.

• Advanced knowledge in Integration services, including JSON, REST, and SOAP protocols.

• Advanced knowledge in Identity platforms (IdP) and standards like SAML, OpenID Connect, and OAuth.

• Proven experience with enterprise technology deployment using GitHub, Continuous Integration/Continuous Delivery (CI/CD) pipelines.

• Managed an engineering delivery budget end-end (headcount, tooling) for a product team.

• Excellent leadership, communication, and interpersonal skills.

• Ability to manage multiple priorities and work effectively in a fast-paced environment.

• Strong analytical and problem-solving skills.

• Bilingual in both official languages (English and French).

What will make you stand out:

·       Hands-on experience with Microsoft Azure and its relevant build, deployment, automation, integration, DevOps, networking, and security technologies in cloud and hybrid environments.

·       Demonstrated experience in managing integration, design patterns and practices, including API virtualization, resilient event driven architecture and asynchronous processing.

·       Hands-on experience with Security scanning tools.

·       Experience with related frameworks and technologies like AngularJS.

·       Design skills, e.g., working with Figma or similar design tools.

• Eligibility:

  • Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today

EDC's Commitment to Employment Equity 

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves. 

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

Should you require any accommodation during the recruitment and selection process, please contact the Recruitment team