Head, Corporate Actions

Venture outside the ordinary - TMX Careers
The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?
The Head, Corporate Actions' overall key responsibilities are to: a) oversee the Client facing Corporate Action team to ensure that any Corporate Action events are negotiated, implemented, managed and successfully completed within the terms and requirements of our engagement, b) oversee the Operational team that complete the transactional processing of Corporate Action events, and c) ensure that the department is properly positioned to successfully deliver on any appointments.

Responsibilities
Manage Corporate Action Events (oversight of management)

• Oversee the client facing team to strategize how events will be executed and provide input and oversight on processes and fee proposals. The Head, Corporate Actions has ultimate responsibility for fees, operational feasibility of Corporate Actions events and corporate liability.
• Responsible for managing the overall profitability ( P&L), revenue, expenses, and budget for Corporate Action Events for all of TSX Trust
• Oversee operational team and maintain oversight of Corporate Action events through appointment, negotiation, operational implementation and processing. Oversight responsibilities include reviewing of documentation, oversight of implementation of required processes to ensure success of event, coordinating with external stakeholders (e.g. CDS and DTCC, other transfer agents, etc.), liaising with other business units including IT and cash management, planning of staffing requirements, coordinating required reporting, coordinating required tax reporting, and ensuring accurate and timely billing.
• Maintain overall accountability for all projects carried out in the department, ensuring implementation of required processes, successful completion of projects, and that all client requirements/expectations are met.
• Manage any escalations reported by teams and track and identify opportunities for improvement.
• Liaise with other departments to resolve issues and address matters of concern.
• Overall responsibility for department revenue and expenses.

Process Oversight and Improvement

• Identify productivity and procedural improvements that will result in cost savings and/or improved services.
• Provide statistical and management reports, as required.
• Ensure compliance with policies, procedures and regulatory requirements.
• Complete quarterly Risk Self-Assessment for department
• Participate in maintenance of the Business Continuity Plan for the department
• Periodic review & update of department Policy and Procedure Manual
• Take an active role in identifying, monitoring, managing and reporting on risk within the business unit and fulfilling the requirements of the DRO mandate
• Responsible for assessing business unit compliance with applicable regulatory requirements and fulfilling the requirements of the DCO mandate
• Monitor for any incidents or near misses and work with teams on implementation of remedial processes and procedural updates.
• Ensure compliance with policies, procedures and regulatory requirements.

Team Leadership

• Manage and support the client facing and operations teams by being a SME on Corporate Actions and facilitating a culture of collaboration, improvement, efficiency, positive growth and learning
• Ensure appropriate staffing is in place to support the work in the unit, including team structure of managers, team leaders and administrative staff, as appropriate.
• Provide leadership, technical advice and support to staff; maintain good morale and foster teamwork within the Unit.
• Ensure performance reviews are completed and that objectives are set with staff, in accordance with Company policy.
• Oversee the recruitment of new staff and ensure that appropriate training and cross training are made available.
• Oversee the administration of personnel policy within the Unit.
• Working with management, set the Unit's objectives; ensure that the team have the tools to meet these objectives.

Other Responsibilities

• Grow and maintain strong relationships with existing clients and the legal community.
• Verify, approve invoices, and allocate costs for the Unit.
• Support management in development of annual budget.

Skills and Experience:

• Deep expertise in Corporate Action events
• Financial services industry experience; Trust company experience ideal
• College diploma or university degree, or equivalent experience.
• Canadian Securities Course, an asset.
• Minimum of 7 to 10 years' experience in similar role, including management responsibilities
• Bilingual in French and English, an asset.
• Proficient in Microsoft Office and Google Suite
• Communication: Excellent written, verbal and listening skills
• Adaptable: Flexibility and willingness to work simultaneously on a wide range of tasks and projects and ability to prioritize
• Change Agent: Enables co-workers/subordinates to work effectively. Champions change and serves as a role model.
• Client Service Orientation: develops and maintains strong relationships with internal and external clients. Proven ability to understand clients' needs and develop the appropriate solutions
• Confidentiality: Show discretion and ability to handle confidential issues
• Decision & Problem Solving: Strong decision making and problem solving skills
• Independent worker: High level of self-motivation and at ease working independently when necessary
• Interpersonal skills: Pleasant, diplomatic manner and disposition in interacting with senior management, co-workers and the general public
• Leadership: Effectively and efficiently guides group efforts. Excellent mentoring and coaching skills
• Organization & Detail Oriented: Strong organizational skills and attention to detail.
• People Management: Proven supervisory and people management skills managing large and diverse teams
• Relationship Building: Experience building successful internal/external relationships
• Teamwork: Excels in a team environment
• Working under pressure: Poised, works well under pressure and accomplishing short- and long-term deadlines with a heavy workload

*This role is hybrid days in the office) - based in Toronto, ON.
In the market for…
Excitement*
- Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection
- With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact
- More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led
Team Impact
spreads social good via our giving strategy.

Wellness
- From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we". Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived

Growth
- From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.
Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.
TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it
.