Business Operations

Who We Are:

F12 was built by uniting IT consulting firms from across Canada around a common vision – to combat risk and complexity by continuously crafting business technology platforms that empower business leaders to focus and thrive. We aim to elevate IT conversations (from ingredients to outcomes) and deliver fully designed solutions where there are no bad options.

General Description:

Look no further if you seek the fast lane into an IT career or wish to supercharge your professional development. You will collaborate with a diverse team and gain exposure to technology services in scores of businesses; your resume will become rich with experience and accomplishments. F12 is on a mission to elevate our employees. We are doing this by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders and their teams. We value humble service, self-improvement, hard work, and we are looking for like-minded individuals to join us on our journey.

The Purpose: Reporting to the Business Operations Manager - The Warehouse Specialist will be responsible for managing the daily flow of operations in the warehouse for their region. While adhering to warehouse best practices, the Warehouse Coordinator is responsible for receiving, picking, packaging, and shipping assets in accordance with inventory, while ensuring the warehouse is consistently safe, sanitary, and fully stocked. With a passion for gaining product knowledge, maintaining a high level of organization, and multi-tasking, this role is integral in the organization as F12 continues to grow and evolve.

Responsibilities:

• Compliant with F12 standards, you understand how to maintain the warehouse to ensure your job is done quickly and efficiently. For example, you receive and put boxes away right after they are received rather than at end of day.
• Acting as the "face of the warehouse", you are courteous and professional in all interactions. Whether that is sending emails, answering the phones, or greeting and welcoming guests into the warehouse, you ensure a positive warehouse experience for all internal and external guests.
• Prioritizing safety in the workplace, you consistently ensure that safety practices and policies are always followed. This may include using the appropriate PPE when in the warehouse, knowing how to safely lift to 50 pounds without injury, or how to run a Forklift while adhering to OHS standards.
• A quick learner, you will learn how to use F12's internal tools to review client contract asset information in CAM, and successfully navigate ConnectWise to create and search relevant tickets.
• A strong multitasker, you manage ad hoc project requests while maintaining warehouse standards. This may include helping with fleet management by making sure they are kept clean and dropped off for maintenance when requested.

Requirements/Qualifications

• Managing regular interactions with vendors, team members, and other departments, you must possess excellent communication skills to address requests and provide regular updates.
• With an eagerness to take on multiple requests and responsibilities, you consistently maintain the warehouse checklist requirements daily while completing your other tasks.
• Compliant with all safety protocols, you adhere to F12 and OHS standards in protocols and cleaning regimes.
• Ability to lift and move inventory and spend hours walking and standing in the course of daily duties is required.
• Minimum 1-year experience in a warehouse environment is preferred.
• High school diploma or equivalent required. A valid forklift certification is considered an asset.

What You Can Expect from Us: We take pride in our forward-thinking, dynamic culture that champions diversity and inclusivity and fosters a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we've got your back. Here are some of the components of our total rewards plan:

• Health Spending or RRSP Matching
• Three weeks vacation plus extra Flex Days
• Reimbursements for educational advancement and certifications
• Leadership development opportunities and growth coaching

Our Equal Opportunity Commitment:

• practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
• For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• High Class Office Amenities

Please note that we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.