Functional Support Analyst 2

3 days ago

Toronto, Ontario, Canada Oracle Full time US$60,000 - US$80,000 per year


•    Bachelor's or College Degree in Accounting, Finance, Business Management, or a related field

• years of experience on ERP/Accounting systems (I.e. JD Edwards, SAP , QuickBooks, MS Dynamics AX, Epicor, etc in

•    3+ years of experience in customer support, technical support, or a related client-facing role

•    Proven ability to resolve complex customer inquiries and technical issues

•    Excellent communication, troubleshooting, and problem-solving skills

•    Experience supporting premium or high-value clients is highly desirable

•    Demonstrated ability to manage multiple priorities and work effectively under pressure

•    Strong analytical skills and attention to detail

•    High level of customer focus with a passion for delivering outstanding service
 

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