Total Rewards Facilitator

Total Rewards is made up of Benefits, Compensation, Payroll and Pension areas that bring innovative practices from industry and health care jurisdictions into the context of Unity's Human Resources Department. The primary role of Total Rewards is to research, establish, maintain, evaluate and implement a wide range of comprehensive and competitive compensation and benefits programs, structures and systems to assist in attracting, retaining, promoting and developing employees of high quality, ability and potential.

This role works closely with managers across Unity to administer the tracking of temporary contracts, work permits, temporary responsibility pay, as well as support the administration of leaves of absences and terminations. In addition to the tracking, this role prepares letters of extensions and ensure sign off from all parties involved including the employees.

DUTIES & RESPONSIBILITIES:

• Flags work permits and expiry dates to the Manager of Total Rewards to ensure eligibility to work in Canada.
• Review and monitor employee work permit status to ensure employees are legally and authorized to work in Canada
• Supports the Benefits Specialist in the administration of benefits related to contracts, brochures, employee communication, intranet updates, etc.
• Advises employees on benefits availability and eligibility requirements
• Ensure applicable benefits brochures, forms etc are made available to employees in response to coverage and benefit queries
• Educates employees on how to make beneficiary changes, address changes, estimate requests for termination and retirements for pension via HOOPP
• Educate employees on where benefits and pension information can be located on the intranet and internet.
• Investigate issues related to denial of claims for an employee verifying data in both the HR and Carrier systems.
• Facilitate, review and explain the late applicant process for employees requesting coverage following hire date and transfer dates
• Facilitate the application process for voluntary benefits ensuring eligibility requirements are met and medical questionnaires are completed
• Works with managers to confirm details of terminations including last day paid, last day worked, eligibility for rehire, etc.
• Maintains and ensures compliance with all employment legislation, union agreements and hospital policies and procedures related to terminations
• Works closely with other internal departments including payroll, recruitment, etc. to review unique scenarios and determine most appropriate resolution.
• Manages the TRESP process upon direction from the HRBP.
• Prepares, distributes and monitors TRESP letters and ensures sign off
• Follows up with leaders regarding TRESP to determines end dates and or extensions
• Manages the contract extension process for the Hospital, including Research (varied);
• Main point of contact to ensure contracts are ended as planned or extended;
• Identifies the appropriate areas within HR, depending on whether ending, extended and reverting back to another role and/or performs GHR changes in line with process;
• Streamlines current process, including reporting, ensuring Research and hospital process are the same/similar;
• Review extensions that allow employees to be eligible for benefits, ensure correct clause in letter, set them up for benefits, change the work type in GHR to allow reports to feed to Benefits department
• Prepares the on-boarding spreadsheet to include both new hires and transfers
• Begins initial process of on-boarding by initiating contact with new hires/re-hires through invitation emails to begin enrollment interaction using mail merge functionality obtained through an upload of data from INFOR to GHR including onboarding documents for completion related to personal information, benefits coverage types/deductions, based on appropriate benefit eligibility by union affiliation (ONA, CUPE, Management, Non Union), policies, practices, payroll and holiday schedules,
• Validates and ensures accuracy of all new hire/rehire paperwork/data including AUs, work permits, and temporary SIN numbers for new hires/rehires, escalated as necessary in a timely manner;
• Sets up new hire/re-hire employee folders with all electronic documentation obtained and required for the HR Counsellors for processing set up in GHR/S3 System.
• Processes and submits ROEs on a bi-weekly basis for all employee terminations via web to Service Canada
• Accountable for conducting termination audits on a biweekly basis to ensure accuracy of all data before moving to pay for processing.
• Reviews and processes AU Changes as submitted by Finance and provides a resource to Finance when there are questions or concerns about the best way to process a request or history of AU changes
• Other duties as assigned.

Knowledge & Skills

• Completion of a post-secondary program in either Human Resources, Business or equivalent;
• Proven experience applying foundational HR knowledge e.g., in HR operations, onboarding practices, collective agreements, compensation/HRIS, Payroll;
• Knowledge of all three HRIS systems in order to process terminations (GHR, S3, WFM)
• Critical thinking and ability to analyze complex situations and understand implications for processing;
• Demonstration of customer service orientation and willingness to be flexible and adaptive around exceptions;
• Requires a high level of accuracy and attention to detail when investigation and processing terminations
• Interpersonal effectiveness with demonstrated ability to being assertive and tenacious in a professional manner;
• Strong organization skills, ability to multi-task, strong attention to detail;
• Strong verbal and written communication skills;
• Must be a team player while able to work independently.
• Proficiency with Microsoft Office (Word, Excel, Outlook), Lawson HRIS suite (GHR, S3, WFM)

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.