Call Compliance Agent

1 week ago


Scarborough ON MB P, Canada Common Collection Agency Full time $34,720 - $48,600 per year

Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Compliance Agent. This is a full-time position with opportunities for career growth.

Responsibilities:

* Listening and scoring collection calls

* Conducting property searches

* Faxing documents

* Sending SMS and email campaigns.

* Some general office administration duties

* Providing feedback and coaching after reviewing calls

* Creating and maintaining Excel spreadsheet

* Assisting team with submitting IT help desk tickets for service issues

* Plan and organize team meetings

* Data entry

Qualifications:

- High school diploma or equivalent

- Previous experience in a call center is preferred but not required

- Excellent verbal and written communication skills

- Strong problem-solving abilities and attention to detail

- Ability to multitask and prioritize tasks effectively

- Proficient computer skills, including knowledge of Microsoft Office Suite

- Ability to work in a fast-paced environment and adapt to changing priorities

If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for the position of as a Call Compliance Agent. Join our team today and be part of our commitment to providing outstanding support to our valued customers.

Job Type: Full-time

Pay: $17.60-$18.50 per hour

Benefits:

  • Casual dress
  • Company events
  • On-site parking

Work Location: In person


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