Dispatcher/ Load Booking

1 week ago

Mississauga ON LT J, Canada Traffic Team Inc. Full time $40,000 - $60,000 per year

Highway /LTL Dispatcher

Description

Traffic Team Inc is a asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Traffic Team Inc invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. The position covers various aspects of line haul and city dispatching including communicating with drivers, customers and customs officials as well as reporting to the dispatch manager.

Responsibilities:

· Booking TL & LTL loads from load board, Broker Portal, and direct Customer.

· Negotiate rates and confirm load details with brokers/shipper.

· Be the front line contact for drivers regarding scheduling and work availability

· Build Relationship with new and existing customers.

· Prepare and send rate quotations for potential shipments.

· Managing customer enquiries directly and/or with CSR's to provide answers and support

· Managing phone calls, emails and in person communication

· Take customer orders/Loads and dispatch software.

· Communicate specific freight requirements and procedures to drivers.

· Handle customer inquiries in a timely, professional manner

Required Knowledge, Skills and Abilities:

· 2-3 Years of trucking industry and/or dispatch experience is an asset.

. Booking loads over the load boards and existing customer.

· 2-3 Years of planning and scheduling freight.

· Strong Microsoft Office Experience

· Strong Customer Service Experience

· Professional verbal and written skills, ability to type 30 wpm

· Ability to work independently and work within a team

· Demonstrated ability to manage high-stress situations calmly and effectively

· Demonstrated ability to actively manage multiple, concurrent projects

· Knowledge of Department of Transportation (DOT & MTO) rules and regulations preferred

· Positive attitude with good people skills

Education:

· High school Diploma

Job Types: Full-time, Permanent

Schedule:

  • Monday to Friday

Regular Shift: Days (8am-5pm or 9am-6pm)

Weekend Coverage may required

** Shift: 9am - 5pm or 10am to 6pm

Experience:

  • TL and LTL load booking experience : 3 years (preferred)
  • Good Knowledge of Loadlink, DAT load board : 3 year (preferred)
  • Ability to multitask and work under pressure.

Work remotely:

  • No

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Experience:

  • Dispatch: 3 years (preferred)
  • Customer service: 2 years (preferred)

Work Location: In person

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