Director of Retail Sales

1 week ago

Saint John, New Brunswick, Canada J.D. Irving Full time $120,000 - $180,000 per year
Description

As a key member of the Senior Leadership Team, the Director of Retail Sales is responsible to help with the strategic direction, performance, and growth of Kent Building Supplies. This role oversees all aspects of retail sales, customer experience, team leadership, and operational excellence, with a strong focus on driving revenue, optimizing profitability, and enhancing brand presence in the market.

Responsibilities

Strategic Leadership & Sales Growth

  • Develop and execute long-term retail strategies aligned with corporate objectives, market trends, and evolving customer needs.

  • Establish annual sales targets and budgets, monitor performance metrics, and implement data-driven strategies to maximize revenue and gross margins.

  • Identify emerging market opportunities and competitive advantages to expand market share and strengthen brand positioning.

Market Intelligence & Business Development

  • Partner with market research and competitive analysis to inform product selection, pricing strategies, and promotional initiatives.

  • Collaborate with Marketing to design and implement campaigns that drive traffic, enhance customer engagement, and elevate brand awareness.

Financial Oversight

  • Manage retail budgets with a focus on disciplined cost control and margin optimization.

  • Partner with Finance to forecast revenue, analyze profitability drivers, and implement corrective actions to ensure financial targets are met.

  • Own the P&L requisition process for the retail division, ensuring accurate tracking, reporting, and alignment with financial objectives.

Customer Experience & Stakeholder Engagement

  • Champion a customer-centric culture across all retail locations, ensuring consistent service excellence and loyalty-building initiatives.

  • Build and maintain strategic relationships with key clients, partners, and industry stakeholders to support business development and enhance brand reputation.

Operational Excellence & Inventory Management

  • Collaborate with Purchasing and Inventory teams to ensure optimal product availability, inventory efficiency, and reduction of markdowns.

  • Oversee retail operations to ensure compliance with company standards, policies, and performance expectations.

Team Leadership & Talent Development

  • Lead, coach, and develop high-performing retail teams to achieve sales goals and deliver exceptional customer service.

  • Foster a culture of accountability, continuous improvement, and professional growth across all levels of the retail organization.

Qualifications

  • Bachelor's degree in Business Administration or related field; MBA or equivalent advanced degree preferred.

  • Minimum of 8 years of progressive leadership experience in retail or consumer-facing operations.

  • Proven track record in driving sales growth, managing large teams, and delivering operational excellence.

  • Strong financial acumen with experience in budgeting, forecasting, and performance analysis.

  • Exceptional strategic thinking, communication, and stakeholder management skills.

  • Director Sales and Marketing

    7 days ago

    Saint John, New Brunswick, Canada J.D. Irving Full time $120,000 - $180,000 per year

    DescriptionWe are seeking a strategic and results-driven Director of Sales and Marketing to join our team. This is a high-impact leadership role that combines innovation, team development, and market expansion. The successful candidate will be responsible for shaping and executing sales strategies, exploring new business opportunities, and driving...

  • retail store sales manager

    1 week ago

    Saint John, New Brunswick, Canada Executive 2000 Institute Full time $60,000 - $80,000 per year

    EXCEPTIONAL CAREER OPPORTUNITYNOW HIRING: RETAIL STORE SALES MANAGERS:Locations: Saint John (Immediate Need), Moncton, Fredericton*Industry-Leading Retailer | Rapid National Expansion | Real Career GrowthAre you a passionate retail leader who thrives on sales performance, team motivation, and exceptional customer service?Our client—a prestigious,...

  • Merchandiser (Saint John, NB)

    1 week ago

    Saint John, New Brunswick, Canada Match Retail Full time $25,000 - $50,000 per year

    Join Our Merchandising Team at Match RetailWho We AreAt Match Retail, we power big brands across Canada through top-tier merchandising, sales, and branded retail programs. We're a certifiedGreat Place to Work, and we're growing fast—now's your chance to join usAbout The RoleMatch Retail is a leading provider of essential merchandising services across...

  • Retail Sales Associate

    3 days ago

    Saint John, New Brunswick, Canada Gap Full time $35,000 - $60,000 per year

    About GapGap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that...

  • Retail Sales Associate, McAllister Mall

    1 week ago

    Saint John, New Brunswick, Canada BCE Full time $40,000 - $80,000 per year

    Req Id: At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for...

  • Business Analyst, Retail

    3 days ago

    Saint John, New Brunswick, Canada J.D. Irving Full time $60,000 - $90,000 per year

    DescriptionAre you passionate about using technology to solve challenging problems? Join us as a Business Analyst to help revolutionize the home improvement retail industry with cutting-edge technology to elevate human experience and enhance business operationsJDI IT is on the lookout for dynamic and ambitious Business Analysts to help digitally transform...

  • Sales Representative

    3 days ago

    Saint John, New Brunswick, Canada Neo Financial Full time

    Join us to build a more rewarding financial future for all CanadiansAt Neo, we're on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn't for everyone. It's complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is...

  • Intermediate Business Analyst, Retail

    1 day ago

    Saint John, New Brunswick, Canada J.D. Irving Full time US$60,000 - US$120,000 per year

    DescriptionAre you passionate about using technology to solve challenging problems? Join us as a Business Analyst to help revolutionize the home improvement retail industry with cutting-edge technology to elevate human experience and enhance business operationsJDI IT is on the lookout for dynamic and ambitious Business Analysts to help digitally transform...

  • Application Specialist, Retail

    3 days ago

    Saint John, New Brunswick, Canada J.D. Irving Full time $60,000 - $90,000 per year

    DescriptionAre you passionate about using technology to solve challenging problems? Join us as an Application Specialist to help revolutionize the home improvement retail industry with cutting-edge technology to elevate human experience and enhance business operationsJDI IT is on the lookout for a dynamic and ambitious Application Specialist to help...

  • Business Analyst, Retail

    2 weeks ago

    Saint John, New Brunswick, Canada J.D. Irving, Limited Full time $60,000 - $100,000 per year

    Job DescriptionAre you passionate about using technology to solve challenging problems? Join us as a Business Analyst to help revolutionize the home improvement retail industry with cutting-edge technology to elevate human experience and enhance business operationsJDI IT is on the lookout for dynamic and ambitious Business Analysts to help digitally...