Customer Service Representative/ Service Technician

1 week ago

Burlington ON LT L, Canada IMPACT CLEANING SERVICES Full time $40,000 - $60,000 per year

JOB TITLE:

Customer Service Representative/ Service Technician

REPORTS TO:

Account Manager

DIRECT REPORTS:

N/A

ABOUT THE ROLE:

We are seeking a reliable and customer-focused Customer Service/Service Technician to join our team. In this role, you will be responsible for delivering products to client locations, cultivating strong client relationships, and servicing equipment (training will be provided). While technical skills are an advantage, they are not mandatory.

DUTIES AND RESPONSIBILITIES:

  • Deliver products to client locations safely, efficiently, and in accordance with scheduled timelines
  • Develop and maintain strong client relationships, serving as a reliable and professional representative of the company
  • Service, maintain, and troubleshoot equipment to ensure confidence and competence
  • Provide exceptional customer service, addressing client needs with professionalism and a solutions-focused approach
  • Complete required documentation, including service reports and basic administrative paperwork, in an accurate and timely manner

QUALIFICATIONS:

  • Valid driver's license (required)
  • Strong command of the English language
  • Excellent communication and customer service abilities
  • Mechanical or technical aptitude is considered an asset
  • Ability to work independently and manage time effectively
  • Reliable, professional, and self-motivated work ethic

BENEFITS:

  • Competitive Salary based on experience
  • Training will be provided to set you up for success
  • Join a friendly and supportive team culture, experience a collaborative environment where your contributions matter
  • Learning opportunities and building new skills within the company
  • Health & Wellness Support: Access to wellness resources and programs

WORKING CONDITIONS:

May be required to work after-hours as well as weekends and holidays.

PHYSICAL REQUIREMENTS

Strength Guidelines

May need to lift boxes and other office items up to 50 pounds.

Motion Parameters

May be required to sit for extended periods of time and have full range of motion

Vision and Hearing Requirements

May need to spend extended periods of time in front of a computer screen

Psychological Demands

May be required to solve problems and provide analysis to manager

Disclaimer:

Hometown Coffee is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please note, only qualified candidates selected for an interview will be contacted.

Hometown Coffee is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

Include shift schedule

Mon-Fri

40 hours/week

  • Customer Service Representative

    6 days ago

    Burlington, ON LP S, Canada Speedy Auto Service Full time $36,000 - $42,000 per year

    OverviewWe are seeking a dynamic and customer-focused Customer Service Representative to join our team in the automotive repairs industry. This role involves providing exceptional client support, managing sales inquiries, and handling administrative tasks to ensure smooth operations. The ideal candidate will possess excellent communication skills, be...

  • Customer Service Representative

    1 week ago

    Burlington, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver’s licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...

  • Customer Service Representative/service Technician

    2 weeks ago

    Burlington, Canada Impact Cleaning Services Full time

    **COMPANY**: HOMETOWN COFFEE **JOB TITLE**: Customer Service Representative/ Service Technician **REPORTS TO**: Account Manager **DIRECT REPORTS**: N/A **ABOUT THE ROLE**: We are seeking a reliable and customer-focused Customer Service/Service Technician to join our team. In this role, you will be responsible for delivering products to client locations,...

  • Customer Service Representative

    23 hours ago

    Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...

  • Customer Service Representative

    3 days ago

    Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...

  • Customer Service Representative/Service Technician

    2 weeks ago

    Burlington, Ontario, Canada IMPACT CLEANING SERVICES Full time $45,000 - $50,000 per year

    COMPANY : HOMETOWN COFFEEJOB TITLE:Customer Service Representative/ Service TechnicianREPORTS TO:Account ManagerDIRECT REPORTS:N/AABOUT THE ROLE:We are seeking a reliable and customer-focused Customer Service/Service Technician to join our team. In this role, you will be responsible for delivering products to client locations, cultivating strong client...

  • CSR - Customer Service Representative

    2 weeks ago

    Whitby, ON LP Y, Canada Don Fournier Service Center Full time $40,000 - $70,000 per year

    Customer Service Representative (Full-time, Part-time)Service Ontario - Whitby Mall office is seeking outgoing, organized, and professional customer service representatives to join our team and provide top-notch service to our customers in the Service Ontario private (local non-government owned) issuing offices.Customer Service Representative: Duties and...

  • Customer Service Representative

    3 days ago

    Burlington, Canada U-Haul Full time

    **Location**: 419 Plains Rd E, Burlington, Ontario L7T2C9 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team...

  • Customer Service Representative

    5 days ago

    Burlington, Canada Leggat Collision Centre Full time

    Are you passionate about delivering outstanding customer service in the automotive industry? Do you thrive in a fast-paced, team-focused environment? Leggat Collision powered by CARSTAR is looking for a Customer Service Representative to be the welcoming face and first point of contact for our valued clients. **About Us** Established in 1922, Leggat Auto...

  • Customer Service Representative

    1 week ago

    Concord, ON LK L, Canada Martino Contractors Ltd. Full time $40,000 - $60,000 per year

    Job OverviewAt Martino HVAC, we offer indoor air solutions for residential new construction, custom homes, retrofits, and light commercial applications. We design systems, manufacture components, install equipment, and provide repair services. We believe that everyone deserves to live in a healthy and comfortable home and we believe that indoor climate is...